A quality operating system
perrin at apotheon.com
Sun Aug 28 15:28:56 UTC 2011
On Sat, Aug 27, 2011 at 09:04:28PM -0700, Chip Camden wrote:
> Quoth Chad Perrin on Saturday, 27 August 2011:
> > I've decided to provide the "professional" response "Evan" claims to
> > crave:
> > Dear Evan,
> > We appreciate your feedback on the quality, scope, and focus of our
> > software and documentation. We always strive to provide the highest
> > quality products and service to all of our customers, and constantly
> > seek new ways to improve on perfection. The input of our customers
> > is a key element of our strategy to consistently provide what they
> > need in a timely and responsible fashion.
> > Your ticket number is d3b07384d113edec49eaa6238ad5ff00. Your case
> > worker is Robert Jones. Your ticket is:
> > [ ] Pending Action
> > [ ] Open
> > [X] Closed: Complete
> > Your account has been charged $14.99 for successful completion. Note
> > that this special 25% reduced support pricing will only apply for
> > actions until September 15th. Take advantage of the discounts now!
> > If you have any further questions, do not hesitate to use the support
> > form on the Website. Thank you for your business.
> Perfect, except you didn't charge enough -- and you didn't ask him to
> complete a survey.
In retrospect, I see that you are of course correct about the charge.
I considered doing something with a survey, but it was a lot of work
constructing something using soul-sucking corporate "customer service"
lingo, and I just didn't have the energy left to write anything about a
Chad Perrin [ original content licensed OWL: http://owl.apotheon.org ]
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Size: 196 bytes
Desc: not available
Url : http://lists.freebsd.org/pipermail/freebsd-questions/attachments/20110828/facf45d3/attachment.pgp
More information about the freebsd-questions