Opinions Wanted: Dell PowerEdge Servers ... ?
jerrymc at clunix.cl.msu.edu
Mon Jun 26 20:14:39 UTC 2006
> Mike Galvez wrote:
> [ ... ]
> > No small thing you need to consider when choosing Dell is that they DO NOT support
> > FreeBSD. They support Windows and Red Hat Linux. If the machine is not lights-out
> > and the OS is not one of the above, they will not send parts or a technician.
> > I found this out the hard way and had to load Linux on a spare drive just to prove
> > a piece of hardware was failing.
> I've heard that Dells tech support isn't as helpful as it used to be, but I've
> had them replace a CD-ROM drive and a 4mm DAT tape backup on Dell machines
> dedicated to FreeBSD without any problems.
> Try running the diagnostic CD or floppy that came with the machine?
> (Or can be downloaded for the specific system type from the Dell website.)
Dell support grumbles a bit, but they have replaced tapes, disks, SCSI
controllers and even mother boards on our machines running FreeBSD.
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