Opinions Wanted: Dell PowerEdge Servers ... ?
xfb52 at dial.pipex.com
Mon Jun 26 18:28:34 UTC 2006
Mike Galvez wrote:
>No small thing you need to consider when choosing Dell is that they DO NOT support
>FreeBSD. They support Windows and Red Hat Linux. If the machine is not lights-out
>and the OS is not one of the above, they will not send parts or a technician.
>I found this out the hard way and had to load Linux on a spare drive just to prove
>a piece of hardware was failing. They wasted a lot of my time. The cheaper cost of
>their hardware was easily outweighed by the wasted hours of my time.
Disclaimer: fingers crossed we have yet to have a hardware problem or
need Dell's support. Also, my experience of their "technical support"
as a private purchaser of a laptop, was absolutely lousy. My only
consolation was that their being so atrocious cost them more money than
they could possibly have made on the laptop. I have been told that they
are better for business class customers but have no proof.
The 2850 servers we purchased came with Dell diagnostics on slice 1 -
running Windows 95 I think! It would seem especially prudent when
running a non-supported OS in any production environment to keep those
diagnostics intact. BSD will happily install on slices 2-4 and auto
boot from whichever you last booted from, so the diags can stay
invisible until you need them.
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