Mailing List Etiquette was freebsd vs. netbsd

Ralf Mardorf ralf.mardorf at rocketmail.com
Thu Jun 11 15:51:26 UTC 2020


My personal résumé is, that people should use what ever they prefer to
use, unless they expect help from a mailing list.

If somebody wants help, it's useful to help other to provide help.

If the conversation is unfavourably formatted and/or if code, logs etc.
are unfavourably formatted, it becomes harder and more time consuming to
provide help.

The easier it is to understand a request and the follow-ups regarding an
issue, the more likely it is, that a subscriber gets _useful_ help to
solve an issue.

Keep in mind that support of proprietary operating systems usually
answers with pre-formulated messages, such as a link to the FAQ, to
restart the computer, to remove and reinstall an app, IOW with measures
that are most of the times completely useless, that don't provide any
help at all.



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