Pierre-Luc Drouin pldrouin at
Thu Jan 13 17:41:05 UTC 2011

The legacy platform seems to still work for me:
I had sent some money though to have free service for my existing domains

On Thu, Jan 13, 2011 at 11:20 AM, Jack L. Stone <jacks at>wrote:

> I have used's DNS zone service for about 9 years and it
> handles a number of static IPs for my companies.
> Now, suddenly they have created a "new platform" and migrating accounts
> from the legacy platform to the new. The legacy site doen't work anymore,
> just confirms account and redirects to the new site.
> Are there any members here using and having trouble with
> their
> login? I cannot get my login to work and they won't solve the problem. They
> say they have reset my password but it doesn't work. The legacy web site
> says my account has been migrated, yet the login doesn't work. The legacy
> site responds to my normal email address used for the entire 9 years, but
> the new platform only responds with an error that the email doesn't exist.
> The service still works, but no access to manage my zones.
> (Yes, I copy/paste the login so no typos.)
> I've sent numerous request for help since Jan 12th but only get the robot
> response with the same information about responding in 24 hours -- but,
> they never respond.
> Now, here I sit without access to numerous domain zones I need to edit with
> any way to access them. This is hurting my biz.
> So, anyone with this issue out there or know of an alternative company to
> replace zoneedit?
> Thanks for any response (no robots pls -- heh, heh)
> (^_^)
> Happy trails,
> Jack L. Stone
> System Admin
> Sage-american
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