On the need for moderated questions lists
wojtek at wojtek.tensor.gdynia.pl
Fri May 29 11:03:34 UTC 2009
> Because we already _have_ a list `for general FreeBSD questions', and it
> is open. Adding even more lists to the mix will --at least initially--
> only serve as a source of mild confusion. Imagine you are a new FreeBSD
Try to imagine it now.
i see the webpage, the mailing lists, and ftp with installs and
webpage - clear, understandable, read and understood
documentation - simply excellent, nothing else to say.
unmoderated mailing lists - total off-topic mess, is it really FreeBSD
support? or maybe it's a chat.
moderated mailing list - not very much here, but at least about FreeBSD.
for sure i will ask here if i will need help with FreeBSD.
Of course after reading documentation and trying to learn myself.
Lets compare it to many other people with "different" and more common
expectations. What he/she thinks:
webpage - quite not trendy, so little graphics, anyway clear i go forward
documentation - what it is? some technical info for programmers i think.
but why they put it here? OK lets skip this.
ftp with install - OK finally something !
and he/she booted the CD/DVD and by just clicking OK installed FreeBSD by
accident. And then don't know what's up.
So he/she needs help and see:
moderated mailing list - hmm.. looks somehow too technical, i don't
unmoderated mailing lists - EXCELLENT, they even tell my how to install
Then he/she installs KDE, is proud about having such "professional unix
system" on his/her computer. After few months and lots of questions on
mailing list he/she still doesn't understand at all what's happening on
the computer. Proudness already faded and he/she installs windows back.
In windows he/she too - don't understand what's going on, but at least
it's clear way how to install programs (just click), and he/she THINKS she
At the end - ALL ARE HAPPY.
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