sendmail problem - Helo command rejected: Host not found

[Eric F Crist]

On Jan 12, 2005, at 8:01 AM, Srot BULL wrote:

> On Tue, 2005-01-11 at 22:21 -0600, Eric F Crist wrote:
>> Try editing the /etc/mail/sendmail.cf file and search for a line that
>> starts with LogLevel.  By default, IIRC, it's set to 9.  Change this 
>> to
>> 25, and from /etc/mail type make restart. (Don't make/make install as
>> you're loglevel will be reset.
>>
>> Try sending an email.  As soon as you're client is done, go to the
>> server and type:
>>
>> # tail -n 50 /var/log/maillog
>>
>> You should see some information regarding the authentication and if
>> there were any errors or not.
>
> I did what you suggested above...
> Well actually I do not know yet how to read log files but it seems that
> there was no authentication but I did saw some errors if that is what
> they are called like below?
>
> Jan 12 13:45:46 r40e sm-mta[2675]: j0CDjksI002673: --- 050
> <srotbull at yahoo.com>... Connecting to vc.point.ne.jp. via relay...
> Jan 12 13:45:46 r40e sm-mta[2675]: j0CDjksI002673: SMTP outgoing 
> connect
> on [192.168.0.3]
> Jan 12 13:45:47 r40e sm-mta[2675]: j0CDjksI002673: --- 554 5.0.0 
> Service
> unavailable (hold)
> Jan 12 13:45:47 r40e sm-mta[2675]: j0CDjksI002673:
> to=<srotbull at yahoo.com>, ctladdr=<srotbull at r40e.point.ne.jp>
> (1001/1001), delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=30529,
> relay=vc.point.ne.jp. [211.1.103.23], dsn=5.0.0, stat=Service
> unavailable
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjksI002673: ---
> 050 /home/srotbull/.forward: line 1: forwarding to "|
> exec /usr/local/bin/procmail "
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjksI002673: forward
> <srotbull at r40e.point.ne.jp> => "|exec /usr/local/bin/procmail "
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjksI002673: j0CDjmsI002675: DSN:
> Service unavailable
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjmsI002675: --- 050 "|
> exec /usr/local/bin/procmail "... Connecting to prog...
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjmsI002675: --- 050 "|
> exec /usr/local/bin/procmail "... Sent
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjmsI002675: to="|
> exec /usr/local/bin/procmail ", ctladdr=<srotbull at r40e.point.ne.jp>
> (1001/1001), delay=00:00:00, xdelay=00:00:00, mailer=prog, pri=31553,
> dsn=2.0.0, stat=Sent
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjmsI002675: done; 
> delay=00:00:00,
> ntries=1
> Jan 12 13:45:48 r40e sm-mta[2675]: j0CDjksI002673: done; 
> delay=00:00:02,
> ntries=1
> Jan 12 13:45:48 r40e sm-mta[2675]: NOQUEUE: --- 050 Closing connection
> to vc.point.ne.jp.

It looks like the server upstream, vc.point.ne.jp is unavailable, or 
otherwise not responding.  I would try to ping the IP address of that 
server.  If that succeeds, try to telnet on port 25 (telnet host 25) 
and type ehlo <yourhostnamehere> once connected.  You should see a list 
of features on that server, including whether or not Authentication is 
available.

In regards to the AuthInfo format, that looks right from my sendmail 
knowledge, but I've never used it, as I run a completely separate mail 
server, not a relay.

I've forwarded this message, along with the original to the 
freebsd-questions list for google's sake.

HTH
_______________________________________________________
Eric F Crist                  "I am so smart, S.M.R.T!"
Secure Computing Networks              -Homer J Simpson
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