HP Support Fun

Ion-Mihai IOnut Tetcu itetcu at FreeBSD.org
Thu Nov 16 15:36:41 UTC 2006


On Thu, 16 Nov 2006 12:47:40 +0100
"Martin Tournoij" <carpetsmoker at gmail.com> wrote:

> Yeah, helpdesks can be really funny.
> A few weeks ago a friend of me messed up his internet/voip connection,
> he messed up some settings in his modem.
> 
> So I reset the modem to defaults, and internet worked again, but voip
> didn't, I needed a proxy server, SIP ect.
> He's got a pretty bad ISP, got it from some door to door salesman
> (pretty stupid if you ask me...)
> No information what-so-ever on the site, so I phoned the helpdesk, got
> a nice girl to, and asked for the information I needed.
> Five minutes later she got back to me and told me some number, I asked
> what it was and she replied: "I have no idea, but this is what I'm
> seeing on my screen right now"
> Just great :/

Appreciate the fact that she was being honest with you and not trying
to convince you your equipment was at fault or your shoes or whatever :)


-- 
IOnut - Un^d^dregistered ;) FreeBSD "user"
  "Intellectual Property" is   nowhere near as valuable   as "Intellect"

BOFH excuse #18:
excess surge protection


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