Fwd: Macromedia Customer Service Request [8542731]

Chad Gross avatar4d at gmail.com
Tue Apr 25 00:28:23 UTC 2006

Hello all,

This is the letter that Macromedia support sent back to me. We now
have documentation which allows us to put the Flash plugin back in

---------- Forwarded message ----------
From: Service <service at macromedia.com>
Date: Apr 24, 2006 5:55 PM
Subject: Macromedia Customer Service Request [8542731]
To: Chad Gross <avatar4d at gmail.com>

Hi Chad,

Thank you for contacting Customer Service at Macromedia, now part of
Adobe Systems.

I understand your feedback on the compatibility of Flash Player on BSD.

Please note that Flash Player is not supported in FreeBSD, thus it not
mentioned on the End User License Agreement that Flash Player can be
downloaded and installed on the operating system.  It is not that the
web player is prohibited in FreeBSD, but the operating system itself
is not compatible with Player.

Please note that it is your option whether to install Flash Player on
your FreeBSD; however, please note that we cannot provide you with any
technical support, warranties or remedies for the software, although
it is clearly stated on the End User License Agreement, the only
authorized operating systems where you may download and install Flash

To view the System Requirements of Flash Player, you may go to:


In connection with this, if you would like to make suggestions or
comments on how we can improve future versions of our software, or to
report possible "bugs" in our current versions, please visit:


Your comments, suggestions, and ideas for improvements are very
important to us. We appreciate you taking the time to send us this

I hope this helps.

Should you have further concerns, feel free to write us back.


Astrid C. Villanueva
Customer Service
Macromedia, now part of Adobe Systems


Please use your incident number 8542731 in any correspondence with us.

Customer Service at Macromedia, now part of Adobe Systems


Note concerning Attachments: Please do not send attachments in a reply
to this email.
Instead, can you please contact the support agent to make arrangements
to send your files.
Thank you.

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