157k interrupts per second causing 60% CPU load on idle system

[Desai, Kashyap]

Matt, Sorry for addressing to wrong person.!

I am working in Device Driver group and it difficult to track request coming through emails. We can solve those request through emails which are minor/medium in complexity.
There are some group in LSI which has expertise to root cause issue and provide better support than developers. Sometimes issue can be non-driver issue (e.a  Can be hw issue/fw issues etc.) and those issue need customer interaction and may be sometimes reproduction.

So I request to contact LSI support channel ( at least for complex issues) to get better tracking and speed up resolution.

` Kashyap

From: Matt Thyer [mailto:matt.thyer at gmail.com]
Sent: Wednesday, April 04, 2012 6:08 PM
To: Desai, Kashyap
Cc: Mike Tancsa; freebsd-stable at freebsd.org; McConnell, Stephen
Subject: Re: 157k interrupts per second causing 60% CPU load on idle system

On 4 April 2012 21:55, Desai, Kashyap <Kashyap.Desai at lsi.com<mailto:Kashyap.Desai at lsi.com>> wrote:
Mike,
Have your purchase LSI controller through Channel or OEM ?
It would be a difficult for developers to help you without any support channel invovoled ?
If possible can you contact LSI support channel ?

Kashyap,

It's me, Matt, not Mike reporting this problem.
I purchased the Super Micro card off eBay through a seller with good reputation.
I've bought a couple of said cards through him now.

I'm not sure why you are thinking the lack of middle men would be a problem.
I hope that Super Micro & LSI would both be interested in a detailed report of a problem.