Need help recovering from 6404 Raid controller failure

Ulf Zimmermann ulf at Alameda.net
Wed Oct 21 23:38:43 UTC 2009


On Wed, Oct 21, 2009 at 09:22:17AM -0400, Barry Friedman wrote:
> OS:  FreeBSD 7.0-RELEASE-p2
> Machine:  HP Proliant DL380G4
> SCSI Raid Controller: 6404
> 
> The situation is that one disk of a raid5 array failed.  When the
> machine boots, the controller tries to initiate a rebuild onto the spare
> disk.  The machine boots and within a short time the system resets.
> (This is the same problem that I had with this machine a while back,
> however, reseating cards does not help)

You can just let it sit in the BIOS of the SmartArray controller it will
rebuild there too. Or you can download the SmartStart CD and boot it.
Run the Raid management tool from there to see progress.

> 
> I need to find out how to run the disk rebuild off line, i.e. what
> software is required and what is the procedure.  HP only lists ACU
> for Linux and windows systems.  What do you use with a FreeBSD machine?
> 
> Also,  if I can get access to another system is it possible to do an
> image copy of the good disks so that I can get a backup before proceeding
> with the rebuild?

The disks itself carry the information about the raid, so if you have
another server with any SmartArray supporting raid5, you should be
able to plug them in there and let it rebuild. It might warn about
drive position movement and cache memory changes.

> 
> Any help appreciated.
> 
> Regards,
> -- 
> Barry Friedman                         
> Emax Computer Systems Inc., 480 Tweedsmuir Ave., Ottawa, Ont. Canada K1Z 5N9
> bfriedman at emax.ca    Phone: (613) 725-3198  Fax: 725-0298  
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-- 
Regards, Ulf.

---------------------------------------------------------------------
Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-865-0204
You can find my resume at: http://www.Alameda.net/~ulf/resume.html


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