Billing System

[Marius Strom]

Ugh, Rodopi. I'll say no more.

On Mon, 08 Dec 2003, Customer Service wrote:
> We tried Billmax and had nothing but problems and zero help from technical
> support. Stay away from this one unless you have an in-house SQL expert
> programmer for backend provisioning and never need support from the
> developer. Yes they offered installation support for 1000's of dollars but
> would not show us a working model and would not guarantee that the product
> would actually work on our servers.
> 
> Also, stay clear of FREESIDE, the developer named IVAN who basically stole
> our $100.00 setup fee refused to refund our money when we discovered the
> program did not do what he claimed it would do. We filed a BBB complaint.
> 
> OPTIGOLD ISP from digitalpoint solutions was the answer for us.
> http://www.optigold.com
> 
> After much searching, we FINALLY found a billing program that does what we
> need it to do and is reasonably priced. Here are the main features and
> comparison with other products:
> http://www.digitalpoint.com/products/isp/compare.html
> 
> 
> Backend provisioning is a snap using SSH, https ,etc. This products actually
> comes with a printed manual. Server setup and import of our existing records
> took less than a day. Except for a few technical issues, the product has
> performed flawlessly for 2+ years and updates are free. They offer free tech
> support for the 1st 60 days and you can extend this with a support contract
> although we have found all the answers through the support forum. 
> 
> For a turnkey reasonably priced billing system OPTIGOLD is the way to. 
> To support 10-100 thousand users and if your budget allows, the RODOPI and
> PLATYPUS products have had good reviews.
> 
> http://www.rodopi.com/index.php?page=20201
> 
> http://www.boardtown.com/platypus/
> 
> Good Luck in your search!
> 
> 
> > -----Original Message-----
> > From: owner-freebsd-isp at freebsd.org [mailto:owner-freebsd-isp at freebsd.org]
> > On Behalf Of Scott Lambert
> > Sent: Monday, December 08, 2003 6:26 PM
> > To: freebsd-isp at freebsd.org
> > Subject: Re: Billing System
> > 
> > On Mon, Dec 08, 2003 at 02:04:56PM -1000, George Fontaine wrote:
> > > I highly recommend you stay away from Billmax.  They ripped me off for
> > > $10,000 and never delivered a working accounting system.  They made also
> > > sorts of promises that they would convert our existing system
> > (quickbooks)
> > > and never delivered.  That was over 3 years ago.
> > 
> > And I had nothing but good experiences.
> > 
> @freebsd.org"
> 
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-- 
                       /------------------------------------------------->
Marius Strom           | Always carry a short length of fibre-optic cable.
Professional Geek      | If you get lost, then you can drop it on the
System/Network Admin   | ground, wait 10 minutes, and ask the backhoe
http://www.marius.org/ | operator how to get back to civilization.
                       \-------------| Alan Frame |---------------------->