usb/179342: Freebsd 10.0-current USB 3.0 not working (xhci_do_comand: Command timeout!)

[Hans Petter Selasky]

The following reply was made to PR usb/179342; it has been noted by GNATS.

From: Hans Petter Selasky <hps at bitfrost.no>
To: "Miguel C." <miguelmclara at gmail.com>
Cc: freebsd-gnats-submit at FreeBSD.org
Subject: Re: usb/179342: Freebsd 10.0-current USB 3.0 not working (xhci_do_comand:
 Command timeout!)
Date: Thu, 06 Jun 2013 08:20:17 +0200

 On 06/05/13 21:05, Miguel C. wrote:
 >
 >> Number:         179342
 >> Category:       usb
 >> Synopsis:       Freebsd 10.0-current USB 3.0 not working (xhci_do_comand: Command timeout!)
 >> Confidential:   no
 >> Severity:       non-critical
 >> Priority:       low
 >> Responsible:    freebsd-usb
 >> State:          open
 >> Quarter:
 >> Keywords:
 >> Date-Required:
 >> Class:          sw-bug
 >> Submitter-Id:   current-users
 >> Arrival-Date:   Wed Jun 05 19:10:00 UTC 2013
 >> Closed-Date:
 >> Last-Modified:
 >> Originator:     Miguel C.
 >> Release:
 >> Organization:
 >> Environment:
 > % uname -a
 > FreeBSD r2d2 10.0-CURRENT FreeBSD 10.0-CURRENT #0: Mon May 13 00:54:58 UTC 2013     root at snap.freebsd.org:/usr/obj/usr/src/sys/GENERIC  amd64
 >> Description:
 > This is an Ultrabook (acer s3) with only one USB 3.0 Controller (2-ports)
 >
 > I first noticed that I could not install 10-current using the memstick images, I got stuck at mount root, after upgrading form 9.1 using base and kernel tarballs I noticed that the system has no longer detecting my memsticks.
 >
 >
 > When connecting usb devices (memstick,hdd) I get:
 >
 > xhci_do_comand: Command timeout!
 > usb_alloc_device: device init 2 failed (USB_ERR_TIMEOUT, ignored)
 > usbgen0.2: <Unknown> at usbus0 (disconnected)
 > usb_reattach_port: could not allocate new device
 >
 >
 > More info about the controller:
 > xhci0: <Intel Panther Point USB 3.0 controller> mem 0xc0500000-0xc050ffff at device 20.0 on pci0
 >
 > And has I explained in the mailling list, I already tried:
 >
 > sysctl hw.xhci.xhci_port_route=-1 (and =1) in /boot/loader.conf
 > (and in sysctl.conf but I guess the first one is the proper way
 >
 > rebooted, and still no luck.
 >
 >
 >> How-To-Repeat:
 > 1: Download a memstick image and dd to a usb, after boot you get stuck at "mountroot" prompt.
 >
 > 2: If you're able to install 10-0 current any other way, just connect a USB memstick to 3.0 controller, and you'll see the problem (unless if this is related to my controller specifically - Intel Panther Point USB 3.0)
 >> Fix:
 > Tried: sysctl hw.xhci.xhci_port_route=-1 -> DID NOT work!
 >
 
 Hi,
 
 Compile a kernel with "options USB_DEBUG". Then enable 
 "hw.usb.xhci.debug=16". If you don't see any interrupt messages, then I 
 believe it is an IRQ routing issue which is the cause of the failure. 
 Might also be that the device uses MSI interrupts which we don't support 
 yet.
 
 --HPS