Suddenly lost ability to print with CUPS

Tijl Coosemans tijl at FreeBSD.org
Sun Sep 9 16:34:18 UTC 2018


On Sun, 09 Sep 2018 16:34:24 +0100 Mike Clarke <jmc-freebsd2 at milibyte.co.uk> wrote:
> I'm no longer able to print from FreeBSD to my networked HP Officejet
> Pro 8100 printer.
> 
> I'm running cups-2.2.8_1 and cups-filters-1.16.0_6 on 11.2-RELEASE-p2.
> The printer has been working fine for about 2 years and was last used 2
> days ago without problem. This is the first time I've tried printing
> since upgrading to 11.2 yesterday though I don't think the upgrade is
> relevant because I still experience the problem after restoring the
> system to the previous 11.1 ZFS snapshot. There doesn't appear to be
> any problem with the printer hardware because I'm able to print to it
> from a Windows PC so I'm assuming it's a CUPS problem.
> 
> I've uninstalled CUPS. deleted all CUPS config files, reinstalled CUPS
> and used hp-setup to re-create the printer configuration but still have
> the problem.
> 
> When I submit a test page from the CUPS web interface the job status is
> shown as 'stopped /"Filter failed"'/
> 
> I've turned on log file debugging and the relevant section at the point
> of failure is as follows:
> 
> D [09/Sep/2018:15:05:19 +0100] [Job 1411] | ./base/gsicc_manage.c:1863:
> gsicc_verify_device_profiles(): Mismatch of ICC profiles and device
> color model
> D [09/Sep/2018:15:05:19 +0100] [Job 1411] | ./base/gsicc_manage.c:1990:
> gsicc_set_device_profile(): Error in device profiles

What version of ghostscript do you have?  I believe this problem has been
fixed in 9.24_2 (committed yesterday so binary packages may not be
available yet).


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