Having trouble printing to my HP OJ Pro 8600 all-in-one

Patrick Mahan mahan at mahan.org
Fri Nov 25 23:46:55 UTC 2016


On 11/23/16 8:50 PM, Gary Aitken wrote:
> On 11/22/16 21:22, Patrick Mahan wrote:
>> All,
>>
>> System info:
>>
>>     CPU: Intel I7 w/8 cpus @ 3.20 GHz
>>     MEM: 12 Gbytes
>>     HDD: 1 TB Seagate Barracuda (FreeBSD is on a 500G partition)
>>     OS: FreeBSD 9.3-RELEASE-p21
>>
>> I just update my binary packages (after much much pain) since they were
>> so out of date.  One of the items that seemed to drastically was CUPS.
>> I had CUPS-2.0.1 and now have CUPS-2.2.1, but it seems I have lost all
>> printing ability.  I re-installed all available cups packages (except client,
>> can't see where that exists) along with gutenprint and hplip.  I see on
>> the ports page that there a secondary package called hplip-plugins but
>> pkg will not install it as it says it cannot find any package matching
>> that name.
>>
>> Cups sees the printer, it seems up, but when I attempt to print a test
>> page, I get the following error:
>>
>>    Unable to print test page:
>>
>>           Unsupported format "text/plain".
>>
>> Looking in /usr/local/etc/cups and I don't see any definition for
>> "text/plain".  Also, the cups filter in the .ppd for the printer
>> is set to "application/vnd.cups-raster 0 hpcups", but I can find
>> no definition of vnd.cups-raster nor hpcups.
>>
>> Tried googling and most of the solutions are targeted for Linux
>> platforms and are packages that I no longer see in the ports tree.
>>
>> Any pointers, suggestions, how to's are appreciated.  This has been
>> the main print server in my office and a couple of colleagues with
>> Apple devices (iPads, iPhones and Macbooks) depend on it for printing.
> 
> I had a similar problem with my HP Officejet Pro 8500.
> 
> All you should need to install is:
>   print/gutenprint-cups
>     will force install of:
>       print/cups
>       print/cups-filters
>         print/ghostscript9-agpl-base
>       print/gutenprint-base
> You do not want any of the other cups packages
> Installing gutenprint-cups should force installation of all of the
> following that I have installed except the two hplip packages,
> which I don't think are needed:
> 
> $ pkg info | egrep  "cups|ghost|guten|hplip|fooma"
> cups-2.2.1                     Common UNIX Printing System
> cups-filters-1.11.4            Additional backends, filters and other software for CUPS
> foomatic-db-20161105           Database for integrating printer drivers with common spoolers
> foomatic-db-engine-4.0.12_1,2  Foomatic database engine
> foomatic-db-hpijs-1.4          Foomatic data for the HPIJS printer drivers
> ghostscript9-agpl-base-9.16_5  Ghostscript 9.x PostScript interpreter, base part
> gimp-gutenprint-5.2.10_3       GutenPrint Printer Driver
> gutenprint-5.2.10              The "meta-port" for GutenPrint
> gutenprint-base-5.2.10_2       GutenPrint Printer Driver
> gutenprint-cups-5.2.10_3       GutenPrint Printer Driver
> gutenprint-foomatic-5.2.10_2   GutenPrint Printer Driver
> hplip-3.16.10                  Drivers and utilities for HP Printers and All-in-One devices
> hplip-plugin-3.16.10           Binary plugin for some HP Printers and All-in-One devices
> 
> Note that it's hplip-plugin, not plugins
> However, I'm pretty sure hplip and hplip-plugin are not needed; 
> I meant to remove them but haven't done it yet.
> 
> Look in /var/log/cups/error_log and tell us what you see.
> 

Gary,

Thanks for the info, I checked and see that I'm missing
'foomatic-db-engine-4.0.12_1,2', 'gimp-gutenprint-5.2.10_3' and
'gutenprint-foomatic-5.2.10_2'.

I have added them to my installation:

mahan at gypsy-new-~ 1 > pkg info | egrep "cups|ghost|guten|hplip|fooma"
cups-2.2.1                     Common UNIX Printing System
cups-filters-1.11.4            Additional backends, filters and other software
for CUPS
cups-pdf-2.6.1_4               Virtual printer for CUPS to produce PDF files
foomatic-db-20161105           Database for integrating printer drivers with
common spoolers
foomatic-db-engine-4.0.12_1,2  Foomatic database engine
foomatic-db-hpijs-1.4          Foomatic data for the HPIJS printer drivers
ghostscript9-agpl-base-9.16_5  Ghostscript 9.x PostScript interpreter, base part
ghostscript9-agpl-x11-9.16_2   Ghostscript 9.x PostScript interpreter, X11 support
gimp-gutenprint-5.2.10_3       GutenPrint Printer Driver
gnome-cups-manager-0.31_16,1   Administration tool for cups
gutenprint-base-5.2.10_2       GutenPrint Printer Driver
gutenprint-cups-5.2.10_3       GutenPrint Printer Driver
gutenprint-foomatic-5.2.10_2   GutenPrint Printer Driver
hplip-3.16.10                  Drivers and utilities for HP Printers and
All-in-One devices
hplip-plugin-3.16.10           Binary plugin for some HP Printers and All-in-One
devices
libgnomecups-0.2.3_8,1         Support library for gnome cups administration

I have removed and re-added it to my CUPS configuration:

mahan at gypsy-new# cat /usr/local/etc/cups/printers.conf
# Printer configuration file for CUPS v2.2.1
# Written by cupsd on 2016-11-25 14:20
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
<Printer OJ8600AIO>
UUID urn:uuid:40474287-5516-3bd7-40c5-7420204f6abe
Info HP OfficeJet Pro 8600 All-in-One
Location Downstairs in Patrick's office
MakeModel HP Officejet Pro 8600, hpcups 3.14.4
DeviceURI socket://oj8600aio.mahan.org
State Idle
StateTime 1480112417
ConfigTime 1480112426
Type 36892
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>

But when I attempt to print I get

mahan at gypsy-new-~ 5> /usr/local/bin/lpr-cups -POJ8600AIO ~/.emacs
/usr/local/bin/lpr-cups: Unsupported document-format "text/plain"

But I see that in /usr/local/share/cups/mime/*.types I find:

mahan at gypsy-new-~ 6 > grep "text/plain" /usr/local/share/cups/mime/*.types
/usr/local/share/cups/mime/mime.types:text/plain                        txt
printable(0,1024)

But I'm getting nothing but failures.

Looking at /var/log/cups/error_log does show the following (snipped from the full
log):

D [25/Nov/2016:15:04:50 -0800] Send-Document ipp://localhost:631/printers/OJ8600AIO
D [25/Nov/2016:15:04:50 -0800] cupsdIsAuthorized: requesting-user-name="mahan"
D [25/Nov/2016:15:04:50 -0800] [Job 238] Auto-typing file...
D [25/Nov/2016:15:04:50 -0800] [Job 238] Request file type is text/plain.
D [25/Nov/2016:15:04:50 -0800] Send-Document
client-error-document-format-not-supported: Unsupported document-format
\"text/plain\".
E [25/Nov/2016:15:04:50 -0800] [Client 473] Returning IPP
client-error-document-format-not-supported for Send-Document
(ipp://localhost:631/printers/OJ8600AIO) from localhost
D [25/Nov/2016:15:04:50 -0800] [Client 473] Content-Length: 166
D [25/Nov/2016:15:04:50 -0800] [Client 473] cupsdSendHeader: code=200,
type="application/ipp", auth_type=0


So it is saying that this is not supported.  The question is why?

Thanks for helping!

Patrick



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