Having trouble printing to my HP OJ Pro 8600 all-in-one

[Patrick Mahan]

On 11/23/16 8:02 AM, Ben Woods wrote:
> On 23 November 2016 at 14:58, Patrick Mahan <mahan at mahan.org
> <mailto:mahan at mahan.org>> wrote:
> 
>     On 11/22/16 9:06 PM, Ben Woods wrote:
>     >> On 23 November 2016 at 12:22, Patrick Mahan <mahan at mahan.org <mailto:mahan at mahan.org>>
>     >> <mailto:mahan at mahan.org <mailto:mahan at mahan.org>>> wrote:
>     >>
>     >>     All,
>     >>
>     >>     System info:
>     >>
>     >>         CPU: Intel I7 w/8 cpus @ 3.20 GHz
>     >>         MEM: 12 Gbytes
>     >>         HDD: 1 TB Seagate Barracuda (FreeBSD is on a 500G partition)
>     >>         OS: FreeBSD 9.3-RELEASE-p21
>     >>
>     >>     I just update my binary packages (after much much pain) since they were
>     >>     so out of date.  One of the items that seemed to drastically was CUPS.
>     >>     I had CUPS-2.0.1 and now have CUPS-2.2.1, but it seems I have lost all
>     >>     printing ability.  I re-installed all available cups packages (except
>     client,
>     >>     can't see where that exists) along with gutenprint and hplip.  I see on
>     >>     the ports page that there a secondary package called hplip-plugins but
>     >>     pkg will not install it as it says it cannot find any package matching
>     >>     that name.
>     >>
>     >>     Cups sees the printer, it seems up, but when I attempt to print a test
>     >>     page, I get the following error:
>     >>
>     >>        Unable to print test page:
>     >>
>     >>               Unsupported format "text/plain".
>     >>
>     >>     Looking in /usr/local/etc/cups and I don't see any definition for
>     >>     "text/plain".  Also, the cups filter in the .ppd for the printer
>     >>     is set to "application/vnd.cups-raster 0 hpcups", but I can find
>     >>     no definition of vnd.cups-raster nor hpcups.
>     >>
>     >>     Tried googling and most of the solutions are targeted for Linux
>     >>     platforms and are packages that I no longer see in the ports tree.
>     >>
>     >>     Any pointers, suggestions, how to's are appreciated.  This has been
>     >>     the main print server in my office and a couple of colleagues with
>     >>     Apple devices (iPads, iPhones and Macbooks) depend on it for printing.
>     >>
>     >>     Thanks,
>     >>
>     >>     Patrick
>     >>
>     >>
>     >>
>     >
>     > On 22 November 2016, Ben Woods <woodsb02 at gmail.com <mailto:woodsb02 at gmail.com>> wrote:
>     > What make/model of printer do you have? Is it supported with or without the
>     > plugin (check at link below):
>     > http://hplipopensource.com/hplip-web/supported_devices/index.html
>     <http://hplipopensource.com/hplip-web/supported_devices/index.html>
>     >
> 
>     Yep, it's supported.  I forgot to mention it earlier, but it is a
>     HP OfficeJet Pro 8600 aio.
> 
>     >
>     > Have you tried removing the printer from the config, and re-adding it?
>     >
> 
>     I've been hesitant to do so as I also support the AirPrint via the avahi daemon
>     and I was hoping not to mess with any of that, but if I gotta, I gotta.
> 
>     > hplip-plugin is not available as a package because of license restrictions. It
>     > can be installed from ports (make sure the hplip-plugin ports version matches the
>     > hplip package version).
>     > http://www.freshports.org/print/hplip-plugin
>     <http://www.freshports.org/print/hplip-plugin>
>     > http://hplipopensource.com/node/309 <http://hplipopensource.com/node/309>
>     >
>     > Don't follow the instructions on how to install the plugin from the hplip
>     > website, just install it from ports if required.
>     >
> 
>     Ah that explains it, maybe the description could be updated to include this
>     tidbit of information.  I just update the ports tree, so I'll go build it
>     there.
> 
>     > Regards,
>     > Ben
> 
>     Thanks for the help,
> 
>     Patrick
> 
> 
> Hi Patrick,
> 
> According to that hplip website the OfficeJet pro 8600 doesn't require the plugin
> to work:
> "Driver plug-in:  None   See note^8
> <http://hplipopensource.com/hplip-web/models/officejet/officejet_pro_8600.html#note8>."
> 
> The 8600 is one of the models of printer which used to come with a PPD driver in
> the print/hplip package, however it no longer does. Instead the PPD driver is
> dynamically generated at the time the printer is added (hence me recommending
> removing and then re-adding the printer).
> 
> See the details in the bug report below where another user has a similar problem
> with the same printer:
> https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=214686
> 
> Regards,
> Ben
> 
> --
> From: Benjamin Woods
> woodsb02 at gmail.com <mailto:woodsb02 at gmail.com>
> 

Ben,

I did a delete of the printer then I added it back.  I am still seeing the error

   "Unsupported format: text/plain"

Thanks for the help.

Patrick