why I am upset

[Warren Block]

There can be a tremendous investment of time in using software, whether 
"free" or not.  Money too, often.

Those who work to write, port, and support free software also spend a 
tremendous amount of time in doing that.  Money too, often.

So both parties have a large investment, and it's easy but 
counterproductive to get emotional about it.  Take a deep breath, be 
polite, and try to appreciate the other guy's problems.  Otherwise it 
just ends up creating more problems, and there are already enough.

Thanks.