Is the freeBSD mailing list using an automated ticket system?

[Michael Powell]

James Phillips wrote:

> Sorry about the blank post (hit enter by mistake): I feel I may have
> received a phishing e-mail. This may explain why somebody pasted their
> root password on the mailing list over the last few days:
> 
[snip]

The answer is no. Some script kiddie thought it might be fun to stick the 
email list into this companies ticketing system, and/or vice versa by 
subscribing the list to the ticketing system.

> 
> This is an automated response to inform you that your question has been
> entered into our system, and will be reviewed shortly. Your ticket has
> been submitted into the "General Support" department.
> 
> We will respond to you as soon as possible.
> 
> ==============
> Please keep this information, and use it when refering to your ticket:
> 
> Ticket subject: Re: 7.0/i386 to 8.0/amd64 - gmirror/gstripe migration
> Ticket number: 24508771
> Ticket link: https://secure.mpcustomer.com/ticket.php?ticket=24508771
> Ticket body: > Hi!
> <SNIPPED>

A lot of people are seeing this, some have complained to the powers that be 
on both sides. I'm not 'in the loop' or totally privy but I seem to get the 
impression from what little I've read about the situation is it has been 
reported to both the company involved and postmaster. I think the last thing 
I recall was the company is expecting the list postmaster to 'fix' it, and 
have done nothing with the issue. Someone with more details may elaborate.

Me, and my $.02, is that if it affected *my* ticketing system I'd do 
whatever I had to do to fix *my* ticketing system, irregardless of what 
other third party might be involved. But that's just me....

-Mike