Midphase Hosting

Jonathan McKeown j.mckeown at ru.ac.za
Thu Jun 10 13:09:57 UTC 2010

On Thursday 10 June 2010 14:51:42 Rob Farmer wrote:
> On Thu, Jun 10, 2010 at 5:32 AM, Jonathan McKeown <j.mckeown at ru.ac.za> 
[rant about midphase hosting and mpcustomer.com]
> They posted in a previous thread about this, saying they couldn't
> unsubscribe under their address, ie. somebody is relaying mail to
> them. They were told they need to provide headers so postmaster can
> determine what address is subscribed. They never replied (at least on
> list). I'm not an expert about such things but I think without their
> cooperation there's no real way to tell who the relay is.

So this is a hosting company that has had (assuming everyone else is having 
the same experience as I am, namely one ticket per posting) almost 500 junk 
tickets added to their support queue in the last ten days (476 messages on 
the freebsd-questions archive for June when I checked a moment ago), and 
either can't think of a way to address the issue, or doesn't actually care 
enough to do anything about it, all the while presumably having real support 
requests swamped in the noise?

I'd be jumping up and down looking for a solution by now (in fact I would have 
been weeks ago - can anyone remember how long this has been happening?).

(I should probably stress that I am not speaking on behalf of my employer and 
my opinions are entirely my own).

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