bugzilla

[Greg Larkin]

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alexus wrote:
> On Thu, Jul 15, 2010 at 5:13 PM, Glen Barber <glen.j.barber at gmail.com> wrote:
>> On 7/15/10 5:07 PM, alexus wrote:
>>> Software error:
>>>
>>> The ./data/params file does not exist. You probably need to run
>>> checksetup.pl. at Bugzilla/Config.pm line 337.
>>> Compilation failed in require at /var/www/html/bugzilla/index.cgi line 34.
>>> BEGIN failed--compilation aborted at /var/www/html/bugzilla/index.cgi line
>>> 34.
>>>
>>> For help, please send mail to the webmaster (root at localhost), giving
>>> this error message and the time and date of the error.
>>>
>>> [root at wcmisdlin02 bugzilla]# ./checksetup.pl
>>> * This is Bugzilla 3.6.1 on perl 5.8.8
>>> * Running on Linux 2.6.18-194.8.1.el5xen #1 SMP Thu Jul 1 19:41:05 EDT
>>> 2010
>>>
>>> Checking perl modules...
>>> Checking for              CGI.pm (v3.21)   ok: found v3.49
>>> Checking for          Digest-SHA (any)     ok: found v5.48
>>> Checking for            TimeDate (v2.21)   ok: found v2.22
>>> Checking for            DateTime (v0.28)   ok: found v0.60
>>> Checking for   DateTime-TimeZone (v0.71)   ok: found v1.19
>>> Checking for                 DBI (v1.41)   ok: found v1.609
>>> Checking for    Template-Toolkit (v2.22)   ok: found v2.22
>>> Checking for          Email-Send (v2.00)   ok: found v2.198
>>> Checking for          Email-MIME (v1.861)  ok: found v1.903
>>> Checking for Email-MIME-Encodings (v1.313)  ok: found v1.313
>>> Checking for Email-MIME-Modifier (v1.442)  ok: found v1.903
>>> Checking for                 URI (any)     ok: found v1.35
>>>
>>> Checking available perl DBD modules...
>>> Checking for              DBD-Pg (v1.45)    not found
>>> Checking for           DBD-mysql (v4.00)   ok: found v4.013
>>> Checking for          DBD-Oracle (v1.19)    not found
>>>
>>> The following Perl modules are optional:
>>> Checking for                  GD (v1.20)   ok: found v2.45
>>> Checking for               Chart (v2.1)    ok: found v2.4.1
>>> Checking for         Template-GD (any)     ok: found v1.56
>>> Checking for          GDTextUtil (any)     ok: found v0.86
>>> Checking for             GDGraph (any)     ok: found v1.44
>>> Checking for            XML-Twig (any)     ok: found v3.35
>>> Checking for          MIME-tools (v5.406)  ok: found v5.428
>>> Checking for         libwww-perl (any)     ok: found v2.033
>>> Checking for         PatchReader (v0.9.4)  ok: found v0.9.5
>>> Checking for           perl-ldap (any)     ok: found v0.33
>>> Checking for         Authen-SASL (any)     ok: found v2.15
>>> Checking for          RadiusPerl (any)     ok: found v0.15
>>> Checking for           SOAP-Lite (v0.710.06) ok: found v0.712
>>> Checking for            JSON-RPC (any)     ok: found v0.96
>>> Checking for          Test-Taint (any)     ok: found v1.04
>>> Checking for         HTML-Parser (v3.40)   ok: found v3.64
>>> Checking for       HTML-Scrubber (any)     ok: found v0.08
>>> Checking for Email-MIME-Attachment-Stripper (any)     ok: found v1.316
>>> Checking for         Email-Reply (any)     ok: found v1.202
>>> Checking for         TheSchwartz (any)     ok: found v1.10
>>> Checking for      Daemon-Generic (any)     ok: found v0.71
>>> Checking for            mod_perl (v1.999022) ok: found v2.000004
>>> Reading ./localconfig...
>>>
>>> OPTIONAL NOTE: If you want to be able to use the 'difference between two
>>> patches' feature of Bugzilla (which requires the PatchReader Perl module
>>> as well), you should install patchutils from:
>>>
>>>     http://cyberelk.net/tim/patchutils/
>>>
>>> Checking for           DBD-mysql (v4.00)   ok: found v4.013
>>> Checking for           MySQL (v4.1.2)  ok: found v5.0.77-log
>>>
>>> WARNING: You need to set the max_allowed_packet parameter in your MySQL
>>> configuration to at least 3276750. Currently it is set to 3275776.
>>> You can set this parameter in the [mysqld] section of your MySQL
>>> configuration file.
>>>
>>> InnoDB is disabled in your MySQL installation.
>>> Bugzilla requires InnoDB to be enabled.
>>> Please enable it and then re-run checksetup.pl.
>>>
>> My bet would be this last message.
>>
>> Regards,
>>
>> --
>> Glen Barber
> 
> why?
> 

This is the last message that Glen referred to:

"InnoDB is disabled in your MySQL installation.
Bugzilla requires InnoDB to be enabled.
Please enable it and then re-run checksetup.pl."

You have to enable InnoDB in your MySQL installation before
checksetup.pl will proceed.  Once you enable InnoDB, re-run
checksetup.pl and post any further error messages to the list.
Sometimes, you have to run checksetup.pl multiple times before it
completes with no additional actions.  I often run it 2-3 times to make
sure, and that's fine.

Yours isn't a FreeBSD-specific error, so if you do run into additional
problems, the Bugzilla support list might have better answers:
https://lists.mozilla.org/listinfo/support-bugzilla

That being said, I administer a large number of Bugzilla installations
on FreeBSD, so I can probably help you work out whatever troubles you
run into.

Best regards,
Greg
- --
Greg Larkin

http://www.FreeBSD.org/           - The Power To Serve
http://www.sourcehosting.net/     - Ready. Set. Code.
http://twitter.com/sourcehosting/ - Follow me, follow you
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