hplip setup problems

Lars Eighner printer at larseighner.com
Tue Mar 25 23:53:31 PDT 2008

fOn Wed, 26 Mar 2008, Isaac Mushinsky wrote:

> I am close to assasinating my HP Photosmart C4280 in frustration.
> 1. This is an all-in-one device. (I did not try the scanner setup yet)
> 2. ulpt, umass, uscanner modules are not in kernel and not kld-loaded.

So far as I can determine, there is no reason to avoid uscanner in
the kernel --- uscanner does not/should not grab the scanner function
of your all-in-one.  It should then be possible to attach your single
function scanner with sane --- although it is sensible to get hplip up
without that complication first.

> 3. Machine is FreeBSD 7-stable/amd64.
> 4. hplip is 2.8.2
> $ usbdevs
> addr 1: UHCI root hub, Intel
> addr 1: UHCI root hub, Intel
> addr 1: UHCI root hub, Intel
> addr 1: EHCI root hub, Intel
> addr 2: Photosmart C4200 series, HP
> addr 1: UHCI root hub, Intel
> addr 1: UHCI root hub, Intel
> addr 1: UHCI root hub, Intel
> addr 1: EHCI root hub, Intel
> There is a ppd file for these series with the hplip distribution.
> hpssd, cups started in the order needed. hp-setup detects the printer, and
> then says 'Unable to create queue'. CUPS web interface actually adds the
> printer, but then cannot print test page to it. cups user runs hpssd (I
> tried root too).
> /var/log/messages has:
> Mar 25 23:57:56 omsk python: io/hpmud/musb.c 135: unable get_string_descriptor -5: Input/output error
> Mar 25 23:57:56 omsk python: io/hpmud/musb.c 1951: invalid serial id string ret=-5
> Here is all relevant output:
> http://omsk.mushinsky.net/hplip-trouble

A lot of stuff advertised here doesn't seem to be visible/existent to lynx.

devfd.rules looks right
check group --- have you added whoever is using the printer to group cups
                    (at least root and/or toor to print the test page)?

since you say you cannot print the test page, I assume you ran hp-setup from
a gui and can get into cups admin afterwards --- have you set the printer
you defined in hp-setup as the default printer in cups admin?

Is the printer ready (accepting jobs) according to cups admin?

if your failed test pages are showing up in the job queue, it may be
desirable to kill some of them in case you do something that does make it

> Any help is appreciated. Thanks.

That's all I can think of off the top of my head.

Lars Eighner
8800 N IH35 APT 1191 AUSTIN TX 78753-5266

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