Adaptec

[Jason Crawford]

Mr. Turner,
    I am very disappointed that Doug is no longer accepting emails
from Adaptec customers. I hope it is not Adaptec policy to just
disregard all customers when they start telling you how they feel
about your hardware and business practices. Previous talks with an
ex-employee from Adaptec has led me to believe that Adaptec does
indeed just disregard their customers, because he stated that "Why do
you think Adaptec should care about an OS that only has a small...".
To get the full quote, just ask Doug, as I forwarded that message to
him along with my reply. It seems that this is probably a running
theme with Adaptec employees to just disregard customers, but Theo has
counted over 1,800 AAC-style raid controllers in the OpenBSD community
alone, and many other communities would benefit as well. If Adaptec
doesn't care about a community that can account for thousands of
Adaptec products, not just raid controllers, then you are sending the
message that your customers should not care about Adaptec anymore, and
take their business elsewhere. If that's what Adaptec wants, keep up
your current communication, or lack there of. Adaptec will be losing
many, many customers if this is not remedied.

Jason Crawford