drive / IDE controller questions

Jerry McAllister jerrymc at clunix.cl.msu.edu
Fri Mar 19 12:01:11 PST 2004


> 
> Hi,
> 
> I've been having problems with my western digital drive 
> (http://www.wdc.com/en/products/products.asp?DriveID=24) for about a year.  
> I've posted messages about this before, but I have some new information that 
> may be relevant.  
> 
> The problem started out when I would randomly hear the drive restarting.  It 
> would make a high pitch sound that would increase in pitch and last a second 
> or two (The same sound the drive makes when you power on the system).  
> Messages similar to the ones below would also appear in /var/log/messages:
> 
> ad0: WRITE command timeout tag=0 serv=0 - resetting
> /kernel: ata0: resetting devices .. ata0-slave: ATA identify retries exceeded
> 
> ad0: READ command timeout tag=0 serv=0 - resetting
> 
> At first, these drive resets would only happen once or twice and everything 
> would go back to normal.  Eventually they would happen over and over until 
> the system became unusable and wouldn't boot up even after running fsck in 
> singal user mode with all the partitions unmount or mounted read only.  I 
> found a temporary solution was to run the western digital diagnostic tools 
> and then run fsck.  I would usually have a small amount of data 
> corruption/loss but the system would be usable again.  Things would be fine 
> for a week or longer, but the problem would eventually reappear.  Finally I 
> contacted WD and they sent me a replacement drive (It was the same model, but 
> a refurbished drive that I'm guessing was sent back by someone else).  After 
> a few tries I managed to get dd to copy the contents of the old drive to the 
> new drive and for quite some time everything was great.  But, the other day 
> the new drive began to have the same problem as the old one.
> 
> So now, I'm guessing the problem may lie with the controller on the main board 
> (http://usa.asus.com/mb/socketa/a7v266-e/overview.htm).

Another early guess might also be overheating problems.  I am not sure how
you would check other than trying to make it cooler.

////jerry

> 
> My main board has the optional raid controller.  Would it be possible to use 
> that controller with my current drive, or would the secondary controller be a 
> better solution?
> 
> Other notes:
> 
> I've tried a few different IDE cables.
> I don't think it has anything to do with the OS since the resets have happened 
> before the OS starts to boot and in the BIOS.
> 
> I've included a uname -a, dmesg output and my kernel config file below.  Any 
> tips would be much appreciated.
> 
> Thanks,
> 
> Joey
> 
> uname -a: 
> FreeBSD *hostname* 4.9-RELEASE-p2 FreeBSD 4.9-RELEASE-p2 #0: Mon Feb  9 
> 03:08:50 AST 2004     
> root@*hostname*:/usr/obj/usr/src/sys/KERNEL_CONFIG_2004-02-09  i386
> 
> dmesg:
> Copyright (c) 1992-2003 The FreeBSD Project.
> Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
>         The Regents of the University of California. All rights reserved.
> FreeBSD 4.9-RELEASE-p2 #0: Mon Feb  9 03:08:50 AST 2004
>     root@*hostname*:/usr/obj/usr/src/sys/2004-02-09
> Timecounter "i8254"  frequency 1193182 Hz
> CPU: AMD Athlon(TM) XP1600+ (1410.21-MHz 686-class CPU)
>   Origin = "AuthenticAMD"  Id = 0x662  Stepping = 2
>   Features=0x383f9ff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,MMX,FXSR,SSE>
>   AMD Features=0xc0480000<MP,AMIE,DSP,3DNow!>
> real memory  = 536788992 (524208K bytes)
> avail memory = 518852608 (506692K bytes)
> Preloaded elf kernel "kernel" at 0xc0364000.
> Preloaded userconfig_script "/boot/kernel.conf" at 0xc036409c.
> Pentium Pro MTRR support enabled
> md0: Malloc disk
> Using $PIR table, 10 entries at 0xc00f1480
> apm0: <APM BIOS> on motherboard
> apm0: found APM BIOS v1.2, connected at v1.2
> npx0: <math processor> on motherboard
> npx0: INT 16 interface
> pcib0: <Host to PCI bridge> on motherboard
> pci0: <PCI bus> on pcib0
> agp0: <VIA Generic host to PCI bridge> mem 0xf8000000-0xfbffffff at device 0.0 
> on pci0
> pcib1: <PCI to PCI bridge (vendor=1106 device=b099)> at device 1.0 on pci0
> pci1: <PCI bus> on pcib1
> pci1: <NVidia Riva Ultra Vanta TNT2 graphics accelerator> at 0.0 irq 11
> atapci0: <Promise ATA100 controller> port 
> 0xb400-0xb43f,0xb800-0xb803,0xd000-0xd007,0xd400-0xd403,0xd800-0xd807 mem 
> 0xf3800000-0xf381ffff irq 5 at device 6.0 on pci0
> ata2: at 0xd800 on atapci0
> ata3: at 0xd000 on atapci0
> pcm0: <Creative EMU10K1> port 0xb000-0xb01f irq 10 at device 15.0 on pci0
> pcm0: <SigmaTel STAC9721/23 AC97 Codec>
> rl0: <RealTek 8139 10/100BaseTX> port 0xa400-0xa4ff mem 0xf3000000-0xf30000ff 
> irq 5 at device 16.0 on pci0
> rl0: Ethernet address: 00:e0:4c:00:30:22
> miibus0: <MII bus> on rl0
> rlphy0: <RealTek internal media interface> on miibus0
> rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
> isab0: <PCI to ISA bridge (vendor=1106 device=3074)> at device 17.0 on pci0
> isa0: <ISA bus> on isab0
> atapci1: <VIA 8233 ATA100 controller> port 0xa000-0xa00f irq 0 at device 17.1 
> on pci0
> ata0: at 0x1f0 irq 14 on atapci1
> ata1: at 0x170 irq 15 on atapci1
> uhci0: <VIA 83C572 USB controller> port 0x9800-0x981f irq 5 at device 17.2 on 
> pci0
> usb0: <VIA 83C572 USB controller> on uhci0
> usb0: USB revision 1.0
> uhub0: VIA UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
> uhub0: 2 ports with 2 removable, self powered
> uhci1: <VIA 83C572 USB controller> port 0x9400-0x941f irq 5 at device 17.3 on 
> pci0
> usb1: <VIA 83C572 USB controller> on uhci1
> usb1: USB revision 1.0
> uhub1: VIA UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
> uhub1: 2 ports with 2 removable, self powered
> uhci2: <VIA 83C572 USB controller> port 0x9000-0x901f irq 5 at device 17.4 on 
> pci0
> usb2: <VIA 83C572 USB controller> on uhci2
> usb2: USB revision 1.0
> uhub2: VIA UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
> uhub2: 2 ports with 2 removable, self powered
> orm0: <Option ROM> at iomem 0xcc000-0xcffff on isa0
> pmtimer0 on isa0
> fdc0: <NEC 72065B or clone> at port 0x3f0-0x3f5,0x3f7 irq 6 drq 2 on isa0
> fdc0: FIFO enabled, 8 bytes threshold
> fd0: <1440-KB 3.5" drive> on fdc0 drive 0
> atkbdc0: <Keyboard controller (i8042)> at port 0x60,0x64 on isa0
> atkbd0: <AT Keyboard> flags 0x1 irq 1 on atkbdc0
> kbd0 at atkbd0
> psm0: <PS/2 Mouse> irq 12 on atkbdc0
> psm0: model MouseMan+, device ID 0
> vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
> sc0: <System console> at flags 0x100 on isa0
> sc0: VGA <16 virtual consoles, flags=0x300>
> ad0: 95396MB <WDC WD1000JB-00CRA1> [193821/16/63] at ata0-master UDMA100
> Mounting root from ufs:/dev/ad0s1a
> 
> kernel config:
> machine  i386
> cpu      I686_CPU
> ident
> maxusers	0
> 
> options INET					#InterNETworking
> options INET6					#IPv6 communications protocols
> options FFS						#Berkeley Fast Filesystem
> options FFS_ROOT				#FFS usable as root device [keep this!]
> options SOFTUPDATES			#Enable FFS soft updates support
> options UFS_DIRHASH			#Improve performance on big directories
> options MFS						#Memory Filesystem
> options MD_ROOT				#MD is a potential root device
> options PROCFS					#Process filesystem
> options COMPAT_43				#Compatible with BSD 4.3 [KEEP THIS!]
> options UCONSOLE				#Allow users to grab the console
> options USERCONFIG			#boot -c editor
> options VISUAL_USERCONFIG	#visual boot -c editor
> options KTRACE					#ktrace(1) support
> 
> options SYSVSHM
> options SYSVSEM
> options SYSVMSG
> options SHMMAXPGS=65536
> options SEMMNI=40
> options SEMMNS=240
> options SEMUME=40
> options SEMMNU=120
> 
> options P1003_1B						#Posix P1003_1B real-time extensions
> options _KPOSIX_PRIORITY_SCHEDULING
> options ICMP_BANDLIM					#Rate limit bad replies
> options KBD_INSTALL_CDEV			# install a CDEV entry in /dev
> #options AHC_REG_PRETTY_PRINT		# Print register bitfields in debug output.  
> Adds ~128k to driver.
> #options AHD_REG_PRETTY_PRINT		# Print register bitfields in debug output.  
> Adds ~215k to driver.
> 
> options USER_LDT						# used by JAVA (added manually)
> options CPU_ENABLE_SSE				# used by DVD (added manually)
> options CPU_FASTER_5X86_FPU		# for mplayer (added manually)
> options CPU_ATHLON_SSE_HACK		# for mplayer (added manually)
> 
> device isa
> #device eisa
> device pci
> device agp # support several AGP chipsets
> 
> # Floppy drives
> device fdc0 at isa? port IO_FD1 irq 6 drq 2
> device fd0 at fdc0 drive 0
> device fd1 at fdc0 drive 1
> 
> # ATA and ATAPI devices
> #device ata0 at isa? port IO_WD1 irq 14
> #device ata1 at isa? port IO_WD2 irq 15
> device ata
> device atadisk				# ATA disk drives
> device atapicd				# ATAPI CDROM drives
> #device atapifd			# ATAPI floppy drives
> #device atapist			# ATAPI tape drives
> options ATA_STATIC_ID	#Static device numbering
> 
> device atapicam 			# emulate ATAPI devices as SCSI ditto via CAM (added 
> manually)
> device scbus				#base SCSI code (added manually)
> device cd					#SCSI CD-ROMs (added manually)
> device pass					#CAM passthrough driver (added manually)
> 
> # atkbdc0 controls both the keyboard and the PS/2 mouse
> device atkbdc0 at isa? port IO_KBD
> device atkbd0 at atkbdc? irq 1 flags 0x1
> device psm0 at atkbdc? irq 12
> 
> device vga0 at isa?
> 
> # splash screen/screen saver
> pseudo-device splash
> 
> # syscons is the default console driver, resembling an SCO console
> device sc0 at isa? flags 0x100
> 
> # Floating point support - do not disable.
> device	npx0 at nexus? port IO_NPX irq 13
> 
> # Power management support (see LINT for more options)
> # for some reason the "disable flags 0x20" is inculded in the generic kernel, 
> but apm will only work if you comment out everything after nexus?
> device apm0 at nexus? #disable flags 0x20 # Advanced Power Management
> 
> # Serial (COM) ports
> #device sio0 at isa? port IO_COM1 flags 0x10 irq 4
> #device sio1 at isa? port IO_COM2 irq 3
> #device sio2 at isa? disable port IO_COM3 irq 5
> #device sio3 at isa? disable port IO_COM4 irq 9
> 
> # Parallel port
> #device ppc0 at isa? irq 7
> #device ppbus	# Parallel port bus (required)
> #device lpt		# Printer
> #device plip	# TCP/IP over parallel
> #device ppi		# Parallel port interface device
> #device vpo		# Requires scbus and da
> 
> # PCI Ethernet NICs.
> device miibus		# MII bus support
> device rl			# RealTek 8129/8139
> 
> # Pseudo devices - the number indicates how many units to allocate.
> pseudo-device loop		# Network loopback
> pseudo-device ether		# Ethernet support
> #pseudo-device sl 1		# Kernel SLIP
> #pseudo-device ppp 1		# Kernel PPP
> pseudo-device tun			# Packet tunnel.
> pseudo-device pty			# Pseudo-ttys (telnet etc)
> pseudo-device md			# Memory "disks"
> pseudo-device gif			# IPv6 and IPv4 tunneling
> pseudo-device faith 1	# IPv6-to-IPv4 relaying (translation)
> 
> # The `bpf' pseudo-device enables the Berkeley Packet Filter.
> # Be aware of the administrative consequences of enabling this!
> pseudo-device bpf			#Berkeley packet filter
> 
> # USB support
> device		uhci		# UHCI PCI->USB interface
> device		ohci		# OHCI PCI->USB interface
> device		usb		# USB Bus (required)
> device		ugen		# Generic
> device		uhid		# "Human Interface Devices"
> #device		ukbd		# Keyboard
> #device		ulpt		# Printer
> #device		umass		# Disks/Mass storage - Requires scbus and da
> #device		ums		# Mouse
> #device		uscanner	# Scanners
> #device		urio		# Diamond Rio MP3 Player
> 
> #Sound card
> device pcm				# (added manually)
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