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[Consult at virginia.edu]

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been received and is being reviewed by a staff member.  You should receive
either a response or a request for more information about your problem
within two (2) working days.  

Should this matter need more immediate attention, please call the ITC Computing
Help Desk at (434) 924-3731 or see the "ITC System Status" web page at the 
following url: 

http://www.itc.virginia.edu/pubs/alerts/

Information and help are available on-line.  You can use your web browser
and go to the following url: 

http://www.itc.virginia.edu

then use the "Search" feature to look for assistance with your problem.

If your problem has been resolved, please let us know.

Thanks,
consult at virginia.edu