customer support ticket and tracking software

[Matthew Bettinger]

On Monday 07 July 2003 03:47 pm, admin wrote:
> can somebody recommend customer support tracking software - giving
> each support email and Phone call a case number and allowing multiple
> users to track and add to the progress of a support issue.
>
> any ideas here?

google    RT , PerlDesk, OneorZero

-- 
Matthew Bettinger
System Administrator
Champion Elevators, Inc.
Houston, Texas 77061
713.640.8500