customer support tracking software

Micheal Patterson micheal at cancercare.net
Sat Jul 5 16:23:39 PDT 2003


RT is open source and is available at http://bestpractical.com/


--

Micheal Patterson
Network Administration
Cancer Care Network
405-733-2230


----- Original Message ----- 
From: "admin" <admin2 at enabled.com>
To: <freebsd-questions at freebsd.org>
Sent: Saturday, July 05, 2003 5:23 PM
Subject: customer support tracking software


>
>
> can somebody recommend customer support tracking software - giving each
> support email and Phone call a case number and allowing multiple users to
> track and add to the progress of a support issue.
>
> any ideas here?
>
>
> - noah
>
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