FreeBSD Port: rt-3.0.12_2

[Boris Samorodov]

On Thu, 30 Jun 2005 13:08:37 -0300 Alex S. Moura wrote:

> Our RT is giving the following message when someone tries to
> create a ticket by email:

> Error sample:
> ------------------------

> <pre>Couldn't load module RT::Interface::Email::: Can't locate RT/Interface/Email/.pm in @INC (@INC contains: /usr/local/rt3/local/lib /usr/local/rt3/lib /usr/local/lib/perl5/site_perl/5.8.6/mach /usr/local/lib/perl5/site_perl/5.8.6 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.8.6/BSDPAN /usr/local/lib/perl5/5.8.6/mach /usr/local/lib/perl5/5.8.6 .) at (eval 15931) line 1.

The module shouldn't be RT/Interface/Email/.pm (see the debug message).
An error at the configuration file?

Maybe the right place to ask is:

http://lists.bestpractical.com/mailman/listinfo

> Stack:
>   [(eval 15931):1]
>   [/usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway:32]


> Trace begun at /usr/local/lib/perl5/site_perl/5.8.6/HTML/Mason/Exceptions.pm line 131
> HTML::Mason::Exceptions::rethrow_exception('Couldn\'t load module RT::Interface::Email::: Can\'t locate RT/Interface/Email/.pm in @INC (@INC contains: /usr/local/rt3/local/lib /usr/local/rt3/lib /usr/local/lib/perl5/site_perl/5.8.6/mach /usr/local/lib/perl5/site_perl/5.8.6 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.8.6/BSDPAN /usr/local/lib/perl5/5.8.6/mach /usr/local/lib/perl5/5.8.6 .) at (eval 15931) line 1.^J^JStack:^J  [(eval 15931):1]^J  [/usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway:32]^J') called at /usr/local/rt3/lib/RT/Interface/Email.pm line 515
> RT::Interface::Email::Gateway('HASH(0xd5f6038)') called at /usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 32
> HTML::Mason::Commands::__ANON__('message', 'From eventosicone at iconenet.com.br Wed Jun 29 22:58:55 2005^JReceived: from urano.sso.rnp.br (urano.sso.rnp.br [200.130.25.26])^J^Iby ceo.nc-rj.rnp.br (8.13.3/8.12.10) with ESMTP id j5TLUCra019956^J^Ifor &lt;rt at corcovado.ceo.rnp.br&gt;; Wed, 29 Jun 2005 18:30:13 -0300 (BRT)^J^I(envelope-from eventosicone at iconenet.com.br)^JReceived: from hermes (proxy-ftp.tripweb.com.br [200.160.61.4])^J^Iby urano.sso.rnp.br (SSO/RNP) with SMTP id j5TLTVvx087683^J^Ifor &lt;ceo at rnp.br&gt;; Wed, 29 Jun 2005 18:29:32 -0300 (BRT)^JMessage-Id: &lt;200506292129.j5TLTVvx087683 at urano.sso.rnp.br&gt;^JFrom: &quot;Eventos M-Mcone&quot; &lt;eventosicone at iconenet.com.br&gt;^JTo: &lt;ceo at rnp.br&gt;^JSubject: AMOP - Curso de AnM-alise e Modelagem de Processos de NegM-scios - PrM-atico^JMime-Version: 1.0^JContent-Type: text/html; charset=&quot;iso-8859-1&quot;^JDate: Wed, 29 Jun 2005 18:30:23^J^J&lt;!DOCTYPE HTML PUBLIC &quot;-//W3C//DTD HTML 4.01 Transitional//EN&
 q!
>  uot;&gt;^J&lt;html&gt;^J&lt;head&gt;^J&lt;title&gt;Documento sem t&amp;iacute;tulo&lt;/title&gt;^J&lt;meta http-equiv=&quot;Content-Type&quot; content=&quot;text/html; charset=iso-8859-1&quot;&gt;^J&lt;/head&gt;^J^J&lt;body&gt;^J&lt;TABLE width=760 height=&quot;1968&quot; border=0 align=center cellPadding=0 cellSpacing=0&gt;^J  &lt;TBODY&gt;^J    &lt;TR&gt; ^J      &lt;TD height=&quot;84&quot;&gt; &lt;form name=&quot;form1&quot; method=&quot;post&quot; action=&quot;&quot;&gt;^J          &lt;img src=&quot;http://www.iconenet.com.br/imgs/topo.jpg&quot; width=&quot;750&quot; height=&quot;80&quot;&gt; ^J        &lt;/form&gt;&lt;/TD&gt;^J    &lt;/TR&gt;^J    &lt;TR&gt; ^J      &lt;TD height=&quot;1867&quot; align=middle vAlign=top bgColor=#ffffff&gt; ^J        &lt;table width=&quot;100%&quot; height=&quot;1245&quot; border=&quot;1&quot; bordercolor=&quot;#FFFFFF&quot;&gt;^J          &lt;tr&gt; ^J            &lt;td height=&quot;23&quot; bgcolor=&quot;#336633&quot;&gt; &lt;div al
 i!
>  gn=&quot;center&quot;&gt;&lt;font color=&quot;#FFFFFF&quot; size=&quot


> ;+3&quot; face=&quot;Arial, Helvetica, sans-serif&quot;
> ------------------------


WBR
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