[Bug 213641] www/otrs: Update to 5.0.13, Minor improvements

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https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=213641

--- Comment #5 from knezour at weboutsourcing.cz ---
Hello, 

in fact it is done by the Porters Handbook, but it is my first take on rc
scripting so I am aware that it is probably far from ideal.

I will check Handbook chapter on rc scripting once more, if you can pinpoint
what is wrong or may be done better, I would highly appreciate it. Simple list
of missing things or errors is fine, I will look up the rest.

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