553 errors

[Doug Hardie]

Check your maillog file in /var/log for error messages for that email.  There should be something helpful there.


> On 19 October 2016, at 12:42, Shannon @ shaw <MCEStaff at shaw.ca> wrote:
> 
> I have several people that tell me they can't send mail to me (in this example case, my-user at my-xyz.com)
> Usually I have a hard time getting them to forward me the errors or maybe I don't even hear about it because I just didn't know anyone was e-mailing me.
> This one lady (her-user at her-xyz.com) however was able to forward me the error message.
> It looks like her company uses google to forward mail and my server is rejecting it.
> Do I have something mis-configured here? Do I have to make an exception to allow google as a relay?
> 
> I've changed the sender and recipient addresses but it basically looks like this:
> 
> 
> Delivery to the following recipient failed permanently:
> 
>    my-user at my-xyz.com
> 
> Technical details of permanent failure:
> Google tried to deliver your message, but it was rejected by the server for
> the recipient domain my-xyz.com by mail.my-xyz.com.
> [111.111.111.163].
> 
> The error that the other server returned was:
> 553 5.3.0
> 
> 
> ----- Original message -----
> 
> DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
>       d=her-xyz.com; s=google;
>       h=from:references:in-reply-to:mime-version:thread-index:date
>        :message-id:subject:to;
>       <encrypted nonsense>
> X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
>       d=1e100.net; s=20130820;
>       h=x-gm-message-state:from:references:in-reply-to:mime-version
>        :thread-index:date:message-id:subject:to;
>       <encrypted nonsense>
> 
> X-Gm-Message-State:
> AA6/9RkHXkTbYI6xmMt6xu2tQHQz3YeuuvipfbFY/monaFJUKJtQA7PKgREYvFNyCEJ4ot9hr0HGz+EtgeRMvSwF
> X-Received: by 10.107.34.144 with SMTP id
> i138mr6826088ioi.197.1476889626314;
> Wed, 19 Oct 2016 08:07:06 -0700 (PDT)
> From: Her User <her-user at her-xyz.com>
> References: <935487A50EDE4DCB860487590C80C169 at VCMCE110228>
> In-Reply-To: <935487A50EDE4DCB860487590C80C169 at VCMCE110228>
> MIME-Version: 1.0
> X-Mailer: Microsoft Outlook 16.0
> Thread-Index: AQKYoSoKkLEFwHXxnMVCPGibF3LCz58i8nWw
> Date: Wed, 19 Oct 2016 10:06:46 -0500
> Message-ID: <559fbc8415e1e417c7d7ff2ae1880485 at mail.gmail.com>
> Subject: RE: a few more
> To: My User <my-user at my-xyz.com>
> Content-Type: multipart/alternative; boundary=001a1140a10c8cc6d2053f392931
> 
> Thank you Mr. User!
> 
> 
> 
> _______________________________________________
> freebsd-isp at freebsd.org mailing list
> https://lists.freebsd.org/mailman/listinfo/freebsd-isp
> To unsubscribe, send any mail to "freebsd-isp-unsubscribe at freebsd.org"