EA Game Support Message [Incident:]
EA Technical Support
technicalsupport at support.ea.com
Sat May 14 22:55:35 PDT 2005
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<blockquote>
<p>Below Is Some Information Which May Help You Solve Your Problems Without Having To Contact Us. </p>
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<p class="style5"><span class="style20">D</span>id you know that a large percentage of technical issues can be resolved with a few simple solutions? Here’s a list of some of the issues you might encounter along with some easy-to-follow instructions on how you can fix them: </p>
<ul>
<li class="style15"><span class="style17"><span class="style19"><a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/background_tasks.php" target="_blank">My game is running slowly when I try to play</a></span></span></li>
<li class="style16"><a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/cd_troubleshooting.php" target="_blank">I’m having trouble with my CD</a></li>
<li class="style16"><a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/install_troubleshooting.php" target="_blank">I need help successfully installing my game</a></li>
<li class="style16"><a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/controller_calibration.php" target="_blank">I can’t get my controller to work with the game</a></li>
<li class="style16"><a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/drivers.php" target="_blank">I need help updating my video/sound card drivers</a></li>
<li><span class="style16"><a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/xp_admin.php" target="_blank">I’m having trouble using a non-administrator Windows XP account</a></span></li>
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<span class="style10"><span class="style8">
</span></span> <p class="style5"><strong><span class="style12">Warranty Information</span><br>
</strong>All the latest warranty information for our games can be found <a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/cci/warranty_information.php">here</a>. Make sure to read this information carefully as our warranty policy is different depending on the circumstances. </p>
<p class="style5"><strong><span class="style12">Need More Help?</span><br>
</strong>If you still need more help with your issues, we can help! From self-help to message boards, we have many ways to help our customers.</p>
<p><span class="style17"><span class="style19"><span class="style17"><span class="style19"><span class="style15"><span class="style8"><span class="style12"><strong>Self-Help</strong></span><br>
All the latest information about our games is posted to our online support knowledge base first. We update this site whenever a new issue is identified. If you’re still having a technical support issue, check out our technical support knowledge base by <a href="http://support.ea.com/">clicking here</a>. </span></span></span></span></span></span></p>
<p class="style5">For hints and tips on how to best use our online support knowledge base, <a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/std_adp.php?p_faqid=16249">click here</a>. </p>
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<td><span class="style5">Unfortunately, we do not answer email directly from this email address. Please visit our Support Homepage <a href="http://eatech.custhelp.com/cgi-bin/eatech.cfg/php/enduser/std_alp.php">here</a>. </span></td>
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