A failed drive causes system to hang

[Quartz]

> As to dmesg, tough luck. I have 2 photos on my phone and their
> transcripts are all I can give until the problem reappears

I think there's a communication gap here.

While a messages and logs from the time the incident happens are ideal, 
Jeremy *also* just needs to see the generic info about your hardware, 
which can be found in any dmesg taken at any time.

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it has a certain smooth-brained appeal