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Blocked By Earthlink blockedbyearthlink at abuse.earthlink.net
Tue Oct 6 06:02:14 UTC 2009


Thank you for writing blockedbyearthlink at abuse.earthlink.net.  This is an automated response to the email you sent to this address.

PLEASE READ THE ENTIRE EMAIL TO RESOLVE YOUR ISSUE

This email address is only for those issues where EarthLink appears to be blocking a mail server and mail is returned with the the following error messages: "550 Dynamic/zombied/spam IPs blocked.  Write blockedbyearthlink at abuse.earthlink.net".

EarthLink may be blocking your mail server because the server is/was listed in a dynamic IP range, an open proxy, a compromised machine, or  major source of spam.

In order to help you with your issue we will need some information from you.  If you are the administrator of this mail server, please follow the instructions below before emailing us back.

If you do not know what IP address your server is sending with, please contact the mail administrator of your company or your ISP and  have them follow the instructions below.

If you are the administrator of the email server being blocked, please know you may be able to expedite unblocking by checking to see if your mail server is listed in the following lists and resolving before emailing us:

The CBL
http://cbl.abuseat.org/lookup.cgi
This is a list of IPs that may be currently infected and sending spam unknowingly.

Spamhaus
http://www.spamhaus.org/sbl/index.lasso
>From their website you will be able to query your IP to see if it listed in any of their 3 lists that track dynamic IPs, zombied IPs, and IPs that are known to purposely send spam.  EarthLink blocks IPs known to be dynamic, zombied, and purposely sending spam.

If your mail server/gateway IP is not on these lists, is not dynamic, and is not an open relay/proxy/zombie, please reply back to blockedbyearthlink at abuse.earthlink.net with  'BLOCKED <insert IP>' in  the subject line with the mail server/gateway IP inserted.    

Blockedbyearthlink at abuse.earthlink.net does not block any mail sent to it; so, if possible, please email us from the server in question.  All reports sent to this address, not using this format will receive this auto response.  This process will allow us minimize the amount of time to resolve any blocking issues.  Please note, any emails you send to us without the formatted subject lines are not kept.  If you included important information in that first unblock request, please make sure that information is included in your subject-formatted response.

Thank you for your cooperation,
EarthLink Abuse




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