Advice on how to straighten out a crappy ISP

[Jason Burgess]

Bill,

	Some companies are like that (I've worked for one before.)
Their motto, "Never admit fault."  But some people will still get you
taken care of, even if they can't admit they did it.

	Jason Burgess

-----Original Message-----
From: Bill Moran [mailto:wmoran at potentialtech.com] 
Sent: Tuesday, June 17, 2003 9:34 PM
To: Brad Knowles
Cc: chat at freebsd.org
Subject: Re: Advice on how to straighten out a crappy ISP

Brad Knowles wrote:
> At 9:50 PM -0400 2003/06/17, Bill Moran wrote:
> 
>>  Does anyone have any suggestion on how I can get them to fix their
>>  worthless shit?  I've tried being nice.  I've tried being an
asshole.
>>  I have nothing to threaten with, as there are no other high-speed
>>  providers in this area.
> 
>     Don't bother.  Find someone else that has a secure SMTP server
(with 
> a static IP address) that they will let you use and which allows 
> SMTPAUTH and/or TLSSMTP, and then use them to relay all your mail.  
> Unfortunately, this may cost more money than buying a static IP
address 
> for yourself.

Well Brad (and anyone else who took interest in this thread) ... it's
suddenly fixed.  I was looking into it to get the details of what was
wrong and now they've suddenly fixed it.
I would be very happy except for the weeks that I spend arguing with
them that they refused to admit anything was wrong ... but maybe my
messages finally got through to someone who realized that I had a
valid complaint.

-- 
Bill Moran
Potential Technologies
http://www.potentialtech.com

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