kern/62123: LaCie 160GB USB drive umass: BBB reset failed, TIMEOUT

Jason Bacon bacon at smithers.neuro.mcw.edu
Fri Jan 30 09:53:17 PST 2004 

>Number:         62123
>Category:       kern
>Synopsis:       LaCie 160GB USB drive umass: BBB reset failed, TIMEOUT
>Confidential:   no
>Severity:       critical
>Priority:       medium
>Responsible:    freebsd-bugs
>State:          open
>Quarter:        
>Keywords:       
>Date-Required:
>Class:          sw-bug
>Submitter-Id:   current-users
>Arrival-Date:   Fri Jan 30 09:50:19 PST 2004
>Closed-Date:
>Last-Modified:
>Originator:     Jason Bacon
>Release:        FreeBSD 5.2-RELEASE i386
>Organization:
Medical College of Wisconson
>Environment:
System: FreeBSD kang.neuro.mcw.edu 5.2-RELEASE FreeBSD 5.2-RELEASE #0: Sun Jan 1 1 04:21:45 GMT 2004 root at wv1u.btc.adaptec.com:/usr/obj/usr/src/sys/GENERIC i386

>Description:
	Installed a LaCie 160GB USB disk.  Disk is identified properly
	when plugged in/turned on, but attempts to write to it result in
	the following errors:

umass0: LaCie LaCie Hard Drive USB, rev 2.00/0.00, addr 2
GEOM: create disk da1 dp=0xc1a79850
da1 at umass-sim0 bus 0 target 0 lun 0
da1: <WDC WD1600BB-00DWA0 15.0> Fixed Direct Access SCSI-2 device
da1: 1.000MB/s transfers
da1: 152627MB (312581808 512 byte sectors: 255H 63S/T 19457C)
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
(da1:umass-sim0:0:0:0): Synchronize cache failed, status == 0x4, scsi status ==
umass0: BBB reset failed, TIMEOUT
(repeat 4 more)
Opened disk da1 -> 5
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED

Full dmesg starting with fresh OS install:

Copyright (c) 1992-2004 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
	The Regents of the University of California. All rights reserved.
FreeBSD 5.2-RELEASE #1: Thu Jan 29 10:20:45 CST 2004
    root at kang.neuro.mcw.edu:/usr/obj/usr/src/sys/kang
Preloaded elf kernel "/boot/kernel.old/kernel" at 0xc0a53000.
Timecounter "i8254" frequency 1193182 Hz quality 0
CPU: Pentium/P55C (199.43-MHz 586-class CPU)
  Origin = "GenuineIntel"  Id = 0x543  Stepping = 3
  Features=0x8001bf<FPU,VME,DE,PSE,TSC,MSR,MCE,CX8,MMX>
real memory  = 67108864 (64 MB)
avail memory = 55635968 (53 MB)
Intel Pentium detected, installing workaround for F00F bug
npx0: [FAST]
npx0: <math processor> on motherboard
npx0: INT 16 interface
pcibios: BIOS version 2.10
pcib0: <Host to PCI bridge> at pcibus 0 on motherboard
pci0: <PCI bus> on pcib0
isab0: <PCI-ISA bridge> at device 1.0 on pci0
isa0: <ISA bus> on isab0
atapci0: <Intel PIIX3 WDMA2 controller> port 0xfff0-0xffff at device 1.1 on pci0
ata0: at 0x1f0 irq 14 on atapci0
ata0: [MPSAFE]
ata1: at 0x170 irq 15 on atapci0
ata1: [MPSAFE]
uhci0: <Intel 82371SB (PIIX3) USB controller> port 0x5480-0x549f irq 15 at device 1.2 on pci0
usb0: <Intel 82371SB (PIIX3) USB controller> on uhci0
usb0: USB revision 1.0
uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub0: 2 ports with 2 removable, self powered
pci0: <display, VGA> at device 8.0 (no driver attached)
ahc0: <Adaptec 2940 Ultra SCSI adapter> port 0x5000-0x50ff mem 0x60000000-0x60000fff irq 11 at device 10.0 on pci0
aic7880: Ultra Wide Channel A, SCSI Id=7, 16/253 SCBs
xl0: <3Com 3c905B-TX Fast Etherlink XL> port 0x5400-0x547f mem 0x60001000-0x6000107f irq 15 at device 11.0 on pci0
xl0: Ethernet address: 00:50:04:a5:10:1b
miibus0: <MII bus> on xl0
bmtphy0: <3c905B 10/100 internal PHY> on miibus0
bmtphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
orm0: <Option ROMs> at iomem 0xc8000-0xcc7ff,0xc0000-0xc7fff on isa0
pmtimer0 on isa0
atkbdc0: <Keyboard controller (i8042)> at port 0x64,0x60 on isa0
atkbd0: <AT Keyboard> flags 0x1 irq 1 on atkbdc0
kbd0 at atkbd0
psm0: <PS/2 Mouse> irq 12 on atkbdc0
psm0: model Generic PS/2 mouse, device ID 0
fdc0: <Enhanced floppy controller (i82077, NE72065 or clone)> at port 0x3f7,0x3f0-0x3f5 irq 6 drq 2 on isa0
fdc0: FIFO enabled, 8 bytes threshold
fd0: <1440-KB 3.5" drive> on fdc0 drive 0
ppc0: <Parallel port> at port 0x3bc-0x3c3 irq 7 on isa0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
ppbus0: <Parallel port bus> on ppc0
plip0: <PLIP network interface> on ppbus0
lpt0: <Printer> on ppbus0
lpt0: Interrupt-driven port
ppi0: <Parallel I/O> on ppbus0
sc0: <System console> at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
sio0: type 16550A
sio1 at port 0x2f8-0x2ff irq 3 on isa0
sio1: type 16550A
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
unknown: <PNP0303> can't assign resources (port)
unknown: <PNP0f13> can't assign resources (irq)
unknown: <PNP0700> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0401> can't assign resources (port)
Timecounter "TSC" frequency 199432641 Hz quality 800
Timecounters tick every 10.000 msec
acd0: DVDR <MATSHITADVD-RAM LF-D310> at ata0-master WDMA2
Waiting 15 seconds for SCSI devices to settle
GEOM: create disk cd0 dp=0xc1a7a600
GEOM: create disk da0 dp=0xc1acbc50
da0 at ahc0 bus 0 target 0 lun 0
da0: <IBM DRVS18V 0140> Fixed Direct Access SCSI-3 device 
da0: 40.000MB/s transfers (20.000MHz, offset 8, 16bit), Tagged Queueing Enabled
da0: 17519MB (35879135 512 byte sectors: 255H 63S/T 2233C)
cd0 at ata0 bus 0 target 0 lun 0
cd0: <MATSHITA DVD-RAM LF-D310 A112> Removable CD-ROM SCSI-0 device 
cd0: 16.000MB/s transfers
cd0: Attempt to query device size failed: NOT READY, Medium not present
Mounting root from ufs:/dev/da0s1a
WARNING: / was not properly dismounted
WARNING: /tmp was not properly dismounted
/tmp: mount pending error: blocks 4 files 2
/tmp: superblock summary recomputed
WARNING: /usr was not properly dismounted
WARNING: /var was not properly dismounted
Waiting (max 60 seconds) for system process `vnlru' to stop...stopped
Waiting (max 60 seconds) for system process `bufdaemon' to stop...stopped
Waiting (max 60 seconds) for system process `syncer' to stop...stopped

syncing disks, buffers remaining... 12 12 3 3 
done
Uptime: 10m50s
Rebooting...
Copyright (c) 1992-2004 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
	The Regents of the University of California. All rights reserved.
FreeBSD 5.2-RELEASE #0: Sun Jan 11 04:37:35 GMT 2004
    root at wv1u.btc.adaptec.com:/usr/obj/usr/src/sys/BOOTMFS
Preloaded elf kernel "/kernel" at 0xc0b05000.
Preloaded mfs_root "/mfsroot" at 0xc0b051d0.
Timecounter "i8254" frequency 1193182 Hz quality 0
CPU: Pentium/P55C (199.43-MHz 586-class CPU)
  Origin = "GenuineIntel"  Id = 0x543  Stepping = 3
  Features=0x8001bf<FPU,VME,DE,PSE,TSC,MSR,MCE,CX8,MMX>
real memory  = 67108864 (64 MB)
avail memory = 55652352 (53 MB)
Intel Pentium detected, installing workaround for F00F bug
npx0: [FAST]
npx0: <math processor> on motherboard
npx0: INT 16 interface
pcibios: BIOS version 2.10
pcib0: <Host to PCI bridge> at pcibus 0 on motherboard
pci0: <PCI bus> on pcib0
isab0: <PCI-ISA bridge> at device 1.0 on pci0
isa0: <ISA bus> on isab0
atapci0: <Intel PIIX3 WDMA2 controller> port 0xfff0-0xffff at device 1.1 on pci0
ata0: at 0x1f0 irq 14 on atapci0
ata0: [MPSAFE]
ata1: at 0x170 irq 15 on atapci0
ata1: [MPSAFE]
uhci0: <Intel 82371SB (PIIX3) USB controller> port 0x5480-0x549f irq 15 at device 1.2 on pci0
usb0: <Intel 82371SB (PIIX3) USB controller> on uhci0
usb0: USB revision 1.0
uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub0: 2 ports with 2 removable, self powered
pci0: <display, VGA> at device 8.0 (no driver attached)
ahc0: <Adaptec 2940 Ultra SCSI adapter> port 0x5000-0x50ff mem 0x60000000-0x60000fff irq 11 at device 10.0 on pci0
aic7880: Ultra Wide Channel A, SCSI Id=7, 16/253 SCBs
pci0: <network, ethernet> at device 11.0 (no driver attached)
orm0: <Option ROMs> at iomem 0xc8000-0xcc7ff,0xc0000-0xc7fff on isa0
atkbdc0: <Keyboard controller (i8042)> at port 0x64,0x60 on isa0
atkbd0: <AT Keyboard> flags 0x1 irq 1 on atkbdc0
kbd0 at atkbd0
psm0: <PS/2 Mouse> irq 12 on atkbdc0
psm0: model Generic PS/2 mouse, device ID 0
fdc0: <Enhanced floppy controller (i82077, NE72065 or clone)> at port 0x3f7,0x3f0-0x3f5 irq 6 drq 2 on isa0
fdc0: FIFO enabled, 8 bytes threshold
fd0: <1440-KB 3.5" drive> on fdc0 drive 0
ppc0: <Parallel port> at port 0x3bc-0x3c3 irq 7 on isa0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
ppbus0: <Parallel port bus> on ppc0
plip0: <PLIP network interface> on ppbus0
sc0: <System console> at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
sio0: type 16550A
sio1 at port 0x2f8-0x2ff irq 3 on isa0
sio1: type 16550A
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
unknown: <PNP0303> can't assign resources (port)
unknown: <PNP0f13> can't assign resources (irq)
unknown: <PNP0700> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0401> can't assign resources (port)
Timecounter "TSC" frequency 199432627 Hz quality 800
Timecounters tick every 10.000 msec
md0: Preloaded image </mfsroot> 4423680 bytes at 0xc06cb4a0
acd0: DVDR <MATSHITADVD-RAM LF-D310> at ata0-master PIO4
Waiting 15 seconds for SCSI devices to settle
GEOM: create disk da0 dp=0xc1a4b050
da0 at ahc0 bus 0 target 0 lun 0
da0: <IBM DRVS18V 0140> Fixed Direct Access SCSI-3 device 
da0: 40.000MB/s transfers (20.000MHz, offset 8, 16bit), Tagged Queueing Enabled
da0: 17519MB (35879135 512 byte sectors: 255H 63S/T 2233C)
Mounting root from ufs:/dev/md0
xl0: <3Com 3c905B-TX Fast Etherlink XL> port 0x5400-0x547f mem 0x60001000-0x6000107f irq 15 at device 11.0 on pci0
xl0: Ethernet address: 00:50:04:a5:10:1b
miibus0: <MII bus> on xl0
bmtphy0: <3c905B 10/100 internal PHY> on miibus0
bmtphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
Waiting (max 60 seconds) for system process `vnlru' to stop...stopped
Waiting (max 60 seconds) for system process `bufdaemon' to stop...stopped
Waiting (max 60 seconds) for system process `syncer' to stop...stopped

syncing disks, buffers remaining... 13 13 3 3 
done
Uptime: 42m37s
Rebooting...
Copyright (c) 1992-2004 The FreeBSD Project.
Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
	The Regents of the University of California. All rights reserved.
FreeBSD 5.2-RELEASE #0: Sun Jan 11 04:21:45 GMT 2004
    root at wv1u.btc.adaptec.com:/usr/obj/usr/src/sys/GENERIC
Preloaded elf kernel "/boot/kernel/kernel" at 0xc09e1000.
Timecounter "i8254" frequency 1193182 Hz quality 0
CPU: Pentium/P55C (199.43-MHz 586-class CPU)
  Origin = "GenuineIntel"  Id = 0x543  Stepping = 3
  Features=0x8001bf<FPU,VME,DE,PSE,TSC,MSR,MCE,CX8,MMX>
real memory  = 67108864 (64 MB)
avail memory = 55635968 (53 MB)
Intel Pentium detected, installing workaround for F00F bug
npx0: [FAST]
npx0: <math processor> on motherboard
npx0: INT 16 interface
pcibios: BIOS version 2.10
pcib0: <Host to PCI bridge> at pcibus 0 on motherboard
pci0: <PCI bus> on pcib0
isab0: <PCI-ISA bridge> at device 1.0 on pci0
isa0: <ISA bus> on isab0
atapci0: <Intel PIIX3 WDMA2 controller> port 0xfff0-0xffff at device 1.1 on pci0
ata0: at 0x1f0 irq 14 on atapci0
ata0: [MPSAFE]
ata1: at 0x170 irq 15 on atapci0
ata1: [MPSAFE]
uhci0: <Intel 82371SB (PIIX3) USB controller> port 0x5480-0x549f irq 15 at device 1.2 on pci0
usb0: <Intel 82371SB (PIIX3) USB controller> on uhci0
usb0: USB revision 1.0
uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
uhub0: 2 ports with 2 removable, self powered
pci0: <display, VGA> at device 8.0 (no driver attached)
ahc0: <Adaptec 2940 Ultra SCSI adapter> port 0x5000-0x50ff mem 0x60000000-0x60000fff irq 11 at device 10.0 on pci0
aic7880: Ultra Wide Channel A, SCSI Id=7, 16/253 SCBs
xl0: <3Com 3c905B-TX Fast Etherlink XL> port 0x5400-0x547f mem 0x60001000-0x6000107f irq 15 at device 11.0 on pci0
xl0: Ethernet address: 00:50:04:a5:10:1b
miibus0: <MII bus> on xl0
bmtphy0: <3c905B 10/100 internal PHY> on miibus0
bmtphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
orm0: <Option ROMs> at iomem 0xc8000-0xcc7ff,0xc0000-0xc7fff on isa0
pmtimer0 on isa0
atkbdc0: <Keyboard controller (i8042)> at port 0x64,0x60 on isa0
atkbd0: <AT Keyboard> flags 0x1 irq 1 on atkbdc0
kbd0 at atkbd0
psm0: <PS/2 Mouse> irq 12 on atkbdc0
psm0: model Generic PS/2 mouse, device ID 0
fdc0: <Enhanced floppy controller (i82077, NE72065 or clone)> at port 0x3f7,0x3f0-0x3f5 irq 6 drq 2 on isa0
fdc0: FIFO enabled, 8 bytes threshold
fd0: <1440-KB 3.5" drive> on fdc0 drive 0
ppc0: <Parallel port> at port 0x3bc-0x3c3 irq 7 on isa0
ppc0: Generic chipset (NIBBLE-only) in COMPATIBLE mode
ppbus0: <Parallel port bus> on ppc0
plip0: <PLIP network interface> on ppbus0
lpt0: <Printer> on ppbus0
lpt0: Interrupt-driven port
ppi0: <Parallel I/O> on ppbus0
sc0: <System console> at flags 0x100 on isa0
sc0: VGA <16 virtual consoles, flags=0x300>
sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
sio0: type 16550A
sio1 at port 0x2f8-0x2ff irq 3 on isa0
sio1: type 16550A
vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
unknown: <PNP0303> can't assign resources (port)
unknown: <PNP0f13> can't assign resources (irq)
unknown: <PNP0700> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0501> can't assign resources (port)
unknown: <PNP0401> can't assign resources (port)
Timecounter "TSC" frequency 199432731 Hz quality 800
Timecounters tick every 10.000 msec
acd0: DVDR <MATSHITADVD-RAM LF-D310> at ata0-master PIO4
Waiting 15 seconds for SCSI devices to settle
GEOM: create disk da0 dp=0xc1a92450
da0 at ahc0 bus 0 target 0 lun 0
da0: <IBM DRVS18V 0140> Fixed Direct Access SCSI-3 device 
da0: 40.000MB/s transfers (20.000MHz, offset 8, 16bit), Tagged Queueing Enabled
da0: 17519MB (35879135 512 byte sectors: 255H 63S/T 2233C)
Mounting root from ufs:/dev/da0s1a
umass0: LaCie LaCie Hard Drive USB, rev 2.00/0.00, addr 2
GEOM: create disk da1 dp=0xc1a79850
da1 at umass-sim0 bus 0 target 0 lun 0
da1: <WDC WD1600BB-00DWA0 15.0> Fixed Direct Access SCSI-2 device 
da1: 1.000MB/s transfers
da1: 152627MB (312581808 512 byte sectors: 255H 63S/T 19457C)
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
(da1:umass-sim0:0:0:0): Synchronize cache failed, status == 0x4, scsi status == 0x0
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
Opened disk da1 -> 5
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
Opened disk da1 -> 5
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, TIMEOUT
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
Opened disk da1 -> 5
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
umass0: BBB reset failed, STALLED
umass0: BBB bulk-in clear stall failed, STALLED
umass0: BBB bulk-out clear stall failed, STALLED
Opened disk da1 -> 5
umass0: at uhub0 port 1 (addr 2) disconnected
(da1:umass-sim0:0:0:0): lost device
(da1:umass-sim0:0:0:0): removing device entry
GEOM: destroy disk da1 dp=0xc1a79850
umass0: detached
>How-To-Repeat:
	Plug a LaCie 160GB drive into a pristine 5.2 system.
>Fix:
	After adding 

        {
                /*
                 * Doesn't like the synchronize cache command.
                 * Jason W. Bacon  jbacon at mcw.edu  1-29-04
                 */
                {T_DIRECT, SIP_MEDIA_FIXED, "WDC", "WD1600BB*", "*"},
                /*quirks*/ DA_Q_NO_SYNC_CACHE
        },

	to /usr/src/sys/cam/scsi/scsi_da.c (I guessed at the patterns based
	on dmesg output and examples in scsi_da.c) the synch and BBB reset
	messages disappeared, but now I get:

	umass0: Invalid CSW: tag X should be X-1

	followed by a system panic.  Will try further quirks and report
	any progress as a followup.
>Release-Note:
>Audit-Trail:
>Unformatted:

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