How about finally replacing GNATS?

[Peter Wemm]

On Thu, Oct 25, 2012 at 12:42 PM, Eitan Adler <lists at eitanadler.com> wrote:
> On 25 October 2012 15:31, Gary Palmer <gpalmer at freebsd.org> wrote:
>>> Is this really a problem? Casual users could just use the Bugzilla interface, and experienced users spitting out bug reports should be able to install a port.
>
> This is also a good point.

The point of doing bugs better is to establish and maintain a
relationship with the submitter.  The unidirectional send-pr.sh
interface is awful for that.

A transition plan should include:
* converting the gnats database
* capturing legacy submissions arriving from existing send-pr
installations.  Hopefully these will die out over time.
* hunting down and removing send-pr.sh with extreme prejudice.
(possibly replacing it with a stub that gives a pointer to bugzilla)

On the exceedingly remote chance that somebody genuinely can't/won't
access an HTTP link in 2012+ there's always the option of having them
email one of the lists.

-- 
Peter Wemm - peter at wemm.org; peter at FreeBSD.org; peter at yahoo-inc.com; KI6FJV
"All of this is for nothing if we don't go to the stars" - JMS/B5
"If Java had true garbage collection, most programs would delete
themselves upon execution." -- Robert Sewell