BigPond Billing - Credit Card Authorization Failure ( CaseID - 5646018 )
Telstra BigPond Billing
info at online.telstra.com.au
Mon Oct 15 06:08:13 UTC 2012
Telstra BigPond Billing and Account Management
BigPond BillingAlert - Credit Card Authorization Failure ( CaseID - 2088994 )
Dear BigPond valued member,During our monthly maintenance, ourbilling and account management department was unable to authorize your currentpayment method information.This might be due to one or more of the following reasons:1. A recent change in your personal registered user information ( i.e. change ofaddress, phone number, credit card )2. Submitting invalid information during the initial registration or upgradeprocess.3. An inability to accurately verify your BigPond billing information due to aninternal error within our billing processors.Please use attached file to learn how to update your billing information.NOTE! If your account information is notchanged within the next 48 hours then your ability to use any services providedby BigPond such as broadband, wireless, adsl, cable, dialup and email mightbecome restricted.Thank you for using BigPond !
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BigPond is a Registered trade mark ofTelstra Corporation Limited. ABN 33 051 775 556.
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