USB 3.0 Fails To Attach Western Digital My Book 3.0

Michael Martin mgmartin at comcast.net
Thu Oct 21 17:46:17 UTC 2010


  Thanks for the new USB 3.0 effort!

I'm testing it out on 9.0-CURRENT amd64.  The controller seems to find a 
2.0 usb stick fine.  However, when I plug in a Western Digital 3.0 
drive, the device fails to attach.  The WD drive attaches fine when 
plugging into a 2.0 port on the motherboard.

Controller info:

xhci0 at pci0:5:0:0:       class=0x0c0330 card=0xffffffff chip=0x01941033 
rev=0x03 hdr=0x00
     vendor     = 'NEC Electronics Hong Kong'
     class      = serial bus
     subclass   = USB
     bar   [10] = type Memory, range 64, base 0xfbbfe000, size 8192, enabled
     cap 01[50] = powerspec 3  supports D0 D3  current D0
     cap 05[70] = MSI supports 8 messages, 64 bit
     cap 11[90] = MSI-X supports 8 messages in map 0x10
     cap 10[a0] = PCI-Express 2 endpoint max data 128(128) link x1(x1)
ecap 0001[100] = AER 1 0 fatal 0 non-fatal 0 corrected
ecap 0003[140] = Serial 1 ffffffffffffffff
ecap 0018[150] = unknown 1

WD 3.0 Drive Info ( while plugged into the 2.0 port ):

ugen3.4: <My Book 3.0 Western Digital> at usbus3, cfg=0 md=HOST spd=HIGH 
(480Mbps) pwr=ON

   bLength = 0x0012
   bDescriptorType = 0x0001
   bcdUSB = 0x0210
   bDeviceClass = 0x0000
   bDeviceSubClass = 0x0000
   bDeviceProtocol = 0x0000
   bMaxPacketSize0 = 0x0040
   idVendor = 0x1058
   idProduct = 0x1123
   bcdDevice = 0x1010
   iManufacturer = 0x0001 <Western Digital>
   iProduct = 0x0002 <My Book 3.0>
   iSerialNumber = 0x0003 <XXXRemovedXXX>
   bNumConfigurations = 0x0001

Output when plugging in the Western Digital 3.0 into the 3.0 port:

Oct 21 01:03:54 gandalf root: Unknown USB device: vendor 0x1058 product 
0x1123 bus uhub4
Oct 21 01:03:54 gandalf kernel: ugen4.2: <Western Digital> at usbus4
Oct 21 01:03:54 gandalf kernel: umass0: <Western Digital My Book 3.0, 
class 0/0, rev 3.00/10.10, addr 1> on usbus4
Oct 21 01:03:54 gandalf kernel: umass0:  SCSI over Bulk-Only; quirks = 
0x0000
Oct 21 01:03:55 gandalf kernel: umass0:9:0:-1: Attached to scbus9
Oct 21 01:03:57 gandalf root: ZFS: zpool I/O failure, zpool=wd3.1 error=28
Oct 21 01:03:57 gandalf last message repeated 2 times
Oct 21 01:03:57 gandalf root: ZFS: vdev I/O failure, zpool=wd3.1 path= 
offset= size= error=
Oct 21 01:04:03 gandalf kernel: ugen4.2: <Western Digital> at usbus4 
(disconnected)
Oct 21 01:04:03 gandalf kernel: umass0: at uhub4, port 2, addr 1 
(disconnected)
Oct 21 01:04:03 gandalf kernel: (da0:umass-sim0:0:0:0): lost device
Oct 21 01:04:03 gandalf kernel: (da0:umass-sim0:0:0:0): got CAM status 0xa
Oct 21 01:04:03 gandalf kernel: (da0:umass-sim0:0:0:0): fatal error, 
failed to attach to device
Oct 21 01:04:03 gandalf kernel: (da0:umass-sim0:0:
Oct 21 01:04:03 gandalf kernel: 0:0): removing device entry
Oct 21 01:04:14 gandalf root: ZFS: zpool I/O failure, zpool=wd3.1 error=28
Oct 21 01:04:14 gandalf last message repeated 2 times
Oct 21 01:04:14 gandalf root: ZFS: vdev I/O failure, zpool=wd3.1 path= 
offset= size= error=

Output when plugging in the WD 3.0 into the 2.0 port:

Oct 21 01:15:20 gandalf root: Unknown USB device: vendor 0x1058 product 
0x1123 bus uhub3
Oct 21 01:15:20 gandalf kernel: ugen3.4: <Western Digital> at usbus3
Oct 21 01:15:20 gandalf kernel: umass0: <Western Digital My Book 3.0, 
class 0/0, rev 2.10/10.10, addr 4> on usbus3
Oct 21 01:15:20 gandalf kernel: umass0:  SCSI over Bulk-Only; quirks = 
0x0000
Oct 21 01:15:21 gandalf kernel: umass0:9:0:-1: Attached to scbus9
Oct 21 01:15:28 gandalf kernel: da0 at umass-sim0 bus 0 scbus9 target 0 
lun 0
Oct 21 01:15:28 gandalf kernel: da0: <WD My Book 3.0 1123 1010> Fixed 
Direct Access SCSI-4 device
Oct 21 01:15:28 gandalf kernel: da0: 40.000MB/s transfers
Oct 21 01:15:28 gandalf kernel: da0: 953867MB (1953519616 512 byte 
sectors: 255H 63S/T 121600C)

Output when plugging in 2.0 device into the 3.0 port:

Oct 21 01:09:54 gandalf root: Unknown USB device: vendor 0x090c product 
0x1000 bus uhub4
Oct 21 01:09:54 gandalf kernel: ugen4.2: <USB> at usbus4
Oct 21 01:09:54 gandalf kernel: umass1: <USB Flash Disk, class 0/0, rev 
2.00/11.00, addr 1> on usbus4
Oct 21 01:09:54 gandalf kernel: umass1:  SCSI over Bulk-Only; quirks = 
0x0000
Oct 21 01:09:55 gandalf kernel: umass1:10:1:-1: Attached to scbus10
Oct 21 01:09:56 gandalf kernel: (probe0:umass-sim1:1:0:0): TEST UNIT 
READY. CDB: 0 0 0 0 0 0
Oct 21 01:09:56 gandalf kernel: (probe0:umass-sim1:1:0:0): CAM status: 
SCSI Status Error
Oct 21 01:09:56 gandalf kernel: (probe0:umass-sim1:1:0:0): SCSI status: 
Check Condition
Oct 21 01:09:56 gandalf kernel: (probe0:umass-sim1:1:0:0): SCSI sense: 
UNIT ATTENTION asc:28,0 (Not ready to ready change, medium may have changed)
Oct 21 01:09:56 gandalf kernel: da1 at umass-sim1 bus 1 scbus10 target 0 
lun 0
Oct 21 01:09:56 gandalf kernel: da1: <USB Flash Disk 1100> Fixed Direct 
Access SCSI-0 device
Oct 21 01:09:56 gandalf kernel: da1: 40.000MB/s transfers
Oct 21 01:09:56 gandalf kernel: da1: 956MB (1957888 512 byte sectors: 
64H 32S/T 956C)

--Michael


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