Laptop choices

Nick Barnes Nick.Barnes at pobox.com
Tue Nov 29 10:28:31 GMT 2005


At 2005-11-29 10:19:17+0000, "Greg 'groggy' Lehey" writes:
> On Thursday, 24 November 2005 at 11:17:41 -0500, freebsd-lists at dclg.ca wrote:
> >
> > On the [Dell] warrenty... I'm hard on equipment and I depend on my
> > equipment.  I've been impressed that if I put my foot down and "say"
> > that I believe something needs replacing, then without much fuss,
> > they do it.  The next day onsite service is cool.
> 
> You obviously have better experience than I do.  My Inspiron 6000 was
> apparently used: it arrived without the usual plastic coating on the
> lid, with scratches which couldn't have come from transport instead.
> Also the ejector for the PC Card fell apart shortly after I got it.
> It took them over 3 weeks to get a replacement lid to me, by which
> time I had left for Europe.  By the time I get home I will have had
> the machine for 6 weeks, too long to return it, and only then will I
> be able to fight the Dell service department about the ejector.  Only
> some time after then will they be able to replace the lid.

Yeah.

The "next day on-site service" for my wife's Dell took *two weeks* to
arrive (and replace the motherboard, which we had diagnosed as the
source of the fault after about 10 minutes).  Never again.  iBook on
order.

Nick B



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