SATA RAID Support

[Dustin Wilhoit]

On Feb 25, 2005, at 5:36 PM, Oliver Brandmueller wrote:

> Hi.
>
> On Fri, Feb 25, 2005 at 12:18:51PM -0800, David G. Lawrence wrote:
>> Answer	
>>  	Problem:
>> WD EIDE drives are dropped from an IDE RAID array or system after 
>> several
>> days or weeks of error-free operation.
>
> Of course I looked at 3ware, at WD and in google to find to find an
> answer. I found both the articles you posted.
>
> One applies to PATA drives, which we don't have. It gives no hint about
> software versions for SATA drives and I did not find a firmware upgrade
> at WD either.
>
> The other one applies to SATA drives. When I found this, I checked with
> smartctl in another machine (smartctl does not see single drives on the
> 3ware) all the RAID drives. Acoustic management was disabled on all
> disks. This does not really surprise me, though. 10 krpm disks are
> probably meant for servers and to deliver high performance - switching
> on acoustic management by default on these drives would not be very
> smart.
>
> Thanx anyway,
>
> 		Oliver
>
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>

Oliver,

Call 3ware's support, they were kind enough to point out a drive 
incompatibility I had at a previous job with a 3ware SATA RAID 
controller and some WD drives!  The drives were not performing as well 
as they should and occasionally one would get flagged as bad when it 
wasn't.  Call 3ware they will be a world of help and their support was 
good.

Dustin Wilhoit