Adaptec 3405 problems
Tom Whittaker
tom at kace.com
Sat Apr 26 20:38:21 UTC 2008
On both Release and Stable 7.0 The adatec card will start spitting out
timeout errors then will eventually give a message on the console that
it can no longer communicate the the card and the machine has to be
rebooted. I upgraded the bios to build 15728 but still am having issues.
This happens about once a day. I disabled automatic failover today but
its too soon to know if it will help. Any help would be greatly appreciated.
Controllers found: 1
----------------------------------------------------------------------
Controller information
----------------------------------------------------------------------
Controller Status : Optimal
Channel description : SAS/SATA
Controller Model : Adaptec 3405
Controller Serial Number : 7C48114BC8D
Physical Slot : 2
Temperature : 54 C/ 129 F (Normal)
Installed memory : 128 MB
Copyback : Disabled
Background consistency check : Disabled
Automatic Failover : Disabled
Global task priority : High
Defunct disk drive count : 0
Logical devices/Failed/Degraded : 2/0/0
--------------------------------------------------------
Controller Version Information
--------------------------------------------------------
BIOS : 5.2-0 (15728)
Firmware : 5.2-0 (15728)
Driver : 5.2-0 (15728)
Boot Flash : 5.2-0 (15728)
--------------------------------------------------------
Controller Battery Information
--------------------------------------------------------
Status : Not Installed
----------------------------------------------------------------------
Logical device information
----------------------------------------------------------------------
Logical device number 0
Logical device name : root
RAID level : 5
Status of logical device : Optimal
Size : 279790 MB
Stripe-unit size : 256 KB
Read-cache mode : Enabled
Write-cache mode : Enabled (write-back)
Write-cache setting : Enabled (write-back)
Partitioned : Yes
Protected by Hot-Spare : No
Bootable : Yes
Failed stripes : No
--------------------------------------------------------
Logical device segment information
--------------------------------------------------------
Segment 0 : Present (0,0)
Segment 1 : Present (0,1)
Segment 2 : Present (0,2)
Logical device number 1
Logical device name : kbackup
RAID level : Simple_volume
Status of logical device : Optimal
Size : 476150 MB
Read-cache mode : Enabled
Write-cache mode : Enabled (write-back)
Write-cache setting : Enabled (write-back)
Partitioned : Yes
Protected by Hot-Spare : No
Bootable : No
Failed stripes : No
--------------------------------------------------------
Logical device segment information
--------------------------------------------------------
Segment 0 : Present (0,3)
----------------------------------------------------------------------
Physical Device information
----------------------------------------------------------------------
Device #0
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,0
Reported Location : Connector 0, Device 0
Vendor : SEAGATE
Model : ST3146855SS
Firmware : 0002
World-wide name : 5000C50008BD6F08
Size : 140014 MB
Write Cache : Enabled (write-back)
FRU : None
S.M.A.R.T. : No
Device #1
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,1
Reported Location : Connector 0, Device 1
Vendor : SEAGATE
Model : ST3146855SS
Firmware : 0002
World-wide name : 5000C50008BD2E40
Size : 140014 MB
Write Cache : Enabled (write-back)
FRU : None
S.M.A.R.T. : No
Device #2
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,2
Reported Location : Connector 0, Device 2
Vendor : SEAGATE
Model : ST3146855SS
Firmware : 0002
World-wide name : 5000C50008BDDEE0
Size : 140014 MB
Write Cache : Enabled (write-back)
FRU : None
S.M.A.R.T. : No
Device #3
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SATA 3.0 Gb/s
Reported Channel,Device : 0,3
Reported Location : Connector 0, Device 3
Vendor : ST350032
Model : 0AS
Firmware : SD15
Size : 476940 MB
Write Cache : Enabled (write-back)
FRU : None
S.M.A.R.T. : No
Device #4
Device is an Enclosure services device
Reported Channel,Device : 2,0
Enclosure ID : 0
Type : SES2
Vendor : ADAPTEC
Model : Virtual SGPIO 0
Firmware : 0001
Status of Enclosure services device
Temperature : Normal
Command completed successfully.
there is also a large file called arcerror.txt, I wont include the whole
thing but the last line is:
Sat 26Apr2008 (tz=0)
08:10:21.697145000 arcconf: ArcPhysicalDeviceAttach.cpp: Line #: 745
StorLib::getSystemConfig()
ArcSystem::buildChildren(Ret & retOUT)
ArcAdapter::buildChildren(Ret &retOUT)
ArcPhysicalDeviceAttach::ArcPhysicalDeviceAttach(
Channel *pChannelIN, ...)
ArcPhysicalDeviceAttach::setFsaInfo()
ArcPhysicalDeviceAttach::doScsiPassThru()
*** FSA API Error:
FsaSendScsiCommand
() fsaStatus=479 ***
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