zoneedit.com

[Jack L. Stone]

TOP-POST

I am pleased to say this has been resolved, thans to Dan at Zoneedit.

All the best,
Jack

At 10:20 AM 1.13.2011 -0600, Jack L. Stone wrote:
>I have used zoneedit.com's DNS zone service for about 9 years and it
>handles a number of static IPs for my companies.
>
>Now, suddenly they have created a "new platform" and migrating accounts
>from the legacy platform to the new. The legacy site doen't work anymore,
>just confirms account and redirects to the new site.
>
>Are there any members here using zoneedit.com and having trouble with their
>login? I cannot get my login to work and they won't solve the problem. They
>say they have reset my password but it doesn't work. The legacy web site
>says my account has been migrated, yet the login doesn't work. The legacy
>site responds to my normal email address used for the entire 9 years, but
>the new platform only responds with an error that the email doesn't exist.
>
>The service still works, but no access to manage my zones.
>
>(Yes, I copy/paste the login so no typos.)
>
>I've sent numerous request for help since Jan 12th but only get the robot
>response with the same information about responding in 24 hours -- but,
>they never respond.
>
>Now, here I sit without access to numerous domain zones I need to edit with
>any way to access them. This is hurting my biz.
>
>So, anyone with this issue out there or know of an alternative company to
>replace zoneedit?
>
>Thanks for any response (no robots pls -- heh, heh)
>
>(^_^)
>Happy trails,
>Jack L. Stone
>
>System Admin
>Sage-american
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>

(^_^)
Happy trails,
Jack L. Stone

System Admin
Sage-american