A quality operating system
sterling at camdensoftware.com
Sun Aug 28 04:04:34 UTC 2011
Quoth Chad Perrin on Saturday, 27 August 2011:
> On Sun, Aug 28, 2011 at 05:09:26AM +0200, Polytropon wrote:
> > On Sat, 27 Aug 2011 13:56:16 -0500, Evan Busch wrote:
> > >
> > > I've never had this problem when the claims have been stated
> > > professionally -- only here.
> > But the claims HAVEN'T been stated professionally. You didn't bring
> > _one_ example, not for "unprofessional" documentation, not for
> > "professional" documentation. You're missing the basic structure of a
> > professional argumentation, which consists of making a statement or a
> > claim, then offering arguments that backup the claim, and additionally
> > bring examples for those arguments.
> I've decided to provide the "professional" response "Evan" claims to
> Dear Evan,
> We appreciate your feedback on the quality, scope, and focus of our
> software and documentation. We always strive to provide the highest
> quality products and service to all of our customers, and constantly
> seek new ways to improve on perfection. The input of our customers
> is a key element of our strategy to consistently provide what they
> need in a timely and responsible fashion.
> Your ticket number is d3b07384d113edec49eaa6238ad5ff00. Your case
> worker is Robert Jones. Your ticket is:
> [ ] Pending Action
> [ ] Open
> [X] Closed: Complete
> Your account has been charged $14.99 for successful completion. Note
> that this special 25% reduced support pricing will only apply for
> actions until September 15th. Take advantage of the discounts now!
> If you have any further questions, do not hesitate to use the support
> form on the Website. Thank you for your business.
> Chad Perrin [ original content licensed OWL: http://owl.apotheon.org ]
Perfect, except you didn't charge enough -- and you didn't ask him to
complete a survey.
.O. | Sterling (Chip) Camden | http://camdensoftware.com
..O | sterling at camdensoftware.com | http://chipsquips.com
OOO | 2048R/D6DBAF91 | http://chipstips.com
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