Having some problems with a FreeBSD mail server (SMTP)

[Andrew D]

Andrew Falanga wrote:
> Hi,
> 
> I run a mail server for my church.  Today I was called that folks are able to 
> receive, but not send their mail.  They are all currently configured for POP3 
> (I use dovecot).
> 
> At home I tried to send mail to two different e-mail accounts of mine using 
> the church e-mail server and was successful.  I used KMail for this.
> 
> As I look through /var/log/maillog I do not even see authid=<their_user_ids> 
> in the mail log (I'm using TLS with sendmail).  One of the pastor's told me 
> the error he's seeing is "timeout."  They are using Outlook, I'm not sure of 
> the version.  What problems do people here usually encounter with Outlook 
> mail clients and their SMTP servers?
> 

Have you even tried to get them to telnet to port 25, 465(for tls/ssl) 
to see what happens?

If their ISP is blocking port 25 then you can get them to send their 
mail using port 465 (with TLS/SSL) or using the SMTP submission port 
which is on port 587.

HTH
cya
Andrew

> At this point, I'd just like to have some leads.  Any ideas what might be 
> keeping them from sending?  They can all log in and receive e-mail POP3.
> 
> Thanks,
> Andy
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