Hangup on USB mass device

[Roland Smith]

On Wed, Apr 23, 2008 at 10:39:19PM +0000, Sébastien Morand wrote:

>> What kind of USB chip do you have on the motherboard? Try 'dmesg | grep
>> ^usb' and post the output.
> 
> $ dmesg | grep usb
> usb0: OHCI version 1.0, legacy support
> usb0: SMM does not respond, resetting
> usb0: <OHCI (generic) USB controller> on ohci0
> usb0: USB revision 1.0
> uhub0: <nVidia OHCI root hub, class 9/0, rev 1.00/1.00, addr 1> on usb0
> usb1: waiting for BIOS to give up control
> usb1: timed out waiting for BIOS
> usb1: EHCI version 1.0
> usb1: companion controller, 4 ports each: usb0
> usb1: <NVIDIA nForce4 USB 2.0 controller> on ehci0
> usb1: USB revision 2.0
> uhub1: <nVidia EHCI root hub, class 9/0, rev 2.00/1.00, addr 1> on usb1
> 
>> It could be a hardware problem, or a bug.
> 
> Hardware is fine under linux (same machine) or windows on my wife's laptop (no
> pb with the USB devices), so I don't think so.
> 
>> Does anything appear in the dmesg output when you try to plug in a USB
>> device? look in /var/log/messages, at the correct time.
>> E.g, the following appears when I plug in a USB flash drive;
> 
> I get this:
> Apr 23 22:17:48 mellba root: Unknown USB device: vendor 0x07b4 product 0x0105
> bus uhub0

According to the file /usr/src/sys/dev/usb/usbdevs on my 7-STABLE
system, this is a C-700 camera, which should be recognized.

> Apr 23 22:17:48 mellba kernel: umass2: <OLYMPUS X100,D540Z,C310Z, class 0/0, rev
> 2.00/1.00, addr 2> on uhub0

And it does not seem to be recognized properly.

> So My USB device has been seen and then nothing until the first message of the
> next boot

OK, so it goes wrong before the usb subsystem hands the camera off as a
da device. 

This is uhub0, so it's recognized as a USB 1.0 device. Is it USB 2.0 capable

> Actually it's quite funny because I have a hard disk on my da0 which
> is working fine:
> da0 at umass-sim0 bus 0 target 0 lun 0
> da0: <WD 2500JB External 0108> Fixed Direct Access SCSI-0 device
> da0: 40.000MB/s transfers
> da0: 238475MB (488397168 512 byte sectors: 255H 63S/T 30401C)
> GEOM_LABEL: Label for provider da0s1 is msdosfs/My Book.

From the transfer rate I infer that this is a USB 2.0 device. It should
be connected to uhub1.

> User sebastien is a member if wheel, so hot plug should be working (and it 
> is with my usb key and my usb hard disk ... it's only my mp3 player and my 
> camera which make my pc hanging up).

Is the mp3 player a usb 1.0 device as well? In that case the trouble is
probably with the ohci driver, since the USB 2.0 devices seem to work well.

> I try do disable both these services and the result is the same.
> 
>> Seeing which of these lines appear or not makes it easier to track down
>> the bug.
>> 
>> Try to read the crashdump with the kernel debugger, as described in
>> §10.2 of the FreeBSD Developers' Handbook. Obtain a so-called
>> backtrace. (using the 'bt' command in the debugger).
> 
> I can't do that. It required a built kernel, didn't it?
> The handbook said to launch:
> # cd /usr/obj/usr/src/sys/GENERIC
> # kgdb kernel.debug /var/crash/vmcore.0
> 
> But ... I don't have this directory since I don't compile my kernel, so Itry to

On 7.x you should have /boot/kernel/kernel.symbols, which is the
debugging kernel (/boot/kernel/kernel is the regular, stripped, kernel).

> compile the generic kernel:
> Here is what I read trying to build the generic kernel:
> === [23\04\2008 22:09:14] root at mellba:/usr/src
> # make buildkernel KERNCONF=GENERIC
> "Makefile.inc1", line 1034: Malformed conditional (${MK_LIBTHR} != "no"&&
> ${MK_LIBKSE} != "no")

There should be a space between "no" and &&. 

Roland
-- 
R.F.Smith                                   http://www.xs4all.nl/~rsmith/
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