Using Flash on FreeBSD [Fwd: Macromedia Customer Service Request
[8564611]]
Don Hinton
don.hinton at vanderbilt.edu
Wed May 31 11:36:03 PDT 2006
Hi:
When trying to upgrade Flash, I ran into the following in the UPDATING file:
20060408:
AFFECTS: users of www/linux-flashplugin*
AUTHOR: hrs at FreeBSD.org
These ports have been removed because the End User License Agreement
explicitly forbids to run the Flash Player on FreeBSD.
For more details, see
http://www.macromedia.com/shockwave/download/license/desktop/.
So I contacted Adobe, see below, and according to the customer service rep,
Astrid C. Villanueva, there is not problem with using Flash on FreeBSD, it's
just not supported.
Therefore, would it be possible to add it back to the ports?
thanks...
don
---------- Forwarded Message ----------
Subject: Macromedia Customer Service Request [8564611]
Date: Wednesday 31 May 2006 13:33
From: "Service" <service at macromedia.com>
To: "don hinton" <don.hinton at vanderbilt.edu>
Hi again Don,
Thank you for writing back and for the clarification provided.
I understand your feedback on the compatibility of Flash Player on FreeBSD.
Please note that Flash Player is not supported in FreeBSD, thus it not
mentioned on the End User License Agreement that Flash Player can be
downloaded and installed on the operating system. It is not that the web
player is prohibited in FreeBSD, but the operating system itself is not
compatible with Player.
Please note that it is your option whether to install Flash Player on your
FreeBSD; however, please note that we cannot provide you with any technical
support, warranties or remedies for the software, although it is clearly
stated on the End User License Agreement, the only authorized operating
systems where you may download and install Flash Player.
To view the System Requirements of Flash Player, you may go to:
http://www.macromedia.com/software/flashplayer/productinfo/systemreqs/
In connection with this, if you would like to make suggestions or comments on
how we can improve future versions of our software, or to report possible
"bugs" in our current versions, please visit:
http://www.macromedia.com/support/email/wishform/
Your comments, suggestions, and ideas for improvements are very important to
us. We appreciate you taking the time to send us this information.
I hope this additional information helps.
Thank you for your patience on this matter.
Should you have further concerns, feel free to write us back.
Regards,
Astrid C. Villanueva
Customer Service
Macromedia, now part of Adobe Systems
------------------------------------------------------------------------
Please use your incident number 8564611 in any correspondence with us.
Customer Service at Macromedia, now part of Adobe Systems
http://www.macromedia.com/support/service/
Note concerning Attachments: Please do not send attachments in a reply to
this email. Instead, can you please contact the support agent to make
arrangements to send your files. Thank you.
-------------------------------------------------------
--
Don Hinton <don.hinton at vanderbilt.edu> tel: 615.480.5667
ISIS, Vanderbilt University skype: donhinton
http://people.vanderbilt.edu/~don.hinton/
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