reciept of damaged jewel cases.

usleepless at gmail.com usleepless at gmail.com
Thu Mar 30 21:17:54 UTC 2006


Hi Geoff,

On 3/30/06, Gmyers <gmyers at sbcglobal.net> wrote:
> Hello
> I ordered 5.3, 5.4, and now 6.0. ALL the jewel cases I have received are
> damaged.
> They can't store or hold the media. And the disks are scratched from the
> movement inside the box during shipping.
> This is quite frustrating.
> It would be embarrassing to display this media with the scratched disks and
> the worn disk labels.
> The products packaging quality control is non existent.
> The shipping boxes are not damaged in anyway, and the product is so over
> packed inside the undamaged box it seems unlikely the damages happened
> during shipping.
>  so I believe the damage occurs prior to shipment.
> I'm sure you won't do anything to help me with these issues.
> What do you care..you got the check. :)
> I think you have some disgruntled employee sabotaging you.
> I hope this brings to light something you can identify and prevent.
> I would be pretty pissed off if I was trying to bring a quality product
> online in the real world.
> And the product wasn't perceived as professional enough by the people who
> wanted it to be.
> Geoff

is this bsdmall? because i seem to remember another issue on this list recently.

where are you located? if i can help to send you a CD, please let me know.

even if this is not this lists responsibility, we might want to do
something about it.

regards,

usleep


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