Desperate - FreeBSD 6.0 Freezing

Sun Feb 26 07:23:53 PST 2006

Grant,

The first few things I would try are:
Update the BIOS, and any other firmware that may have an update.
Run the Dell diagnostics and make sure there are no errors the diagnostics 
finds.
Check your temperatures, excess temperature can cause system lockups.

If you do those and still are getting a lockup, You may want to try 
removing the DRAC card, and testing to see if this is the source of the 
problem.

Hardware conflicts are the hardest to find.  Your lockups are not creating 
any crash information or even logging from the OS so it leads me to believe 
these are in the hardware.  PC platforms while they are always improving, 
do still suffer from the heritage which allowed for hardware conflicts.  It 
could be through the way you are using the hardware/software that these 
have just come to be exposed.

         -Derek

At 03:24 AM 2/26/2006, Grant Peel wrote:
>Derek, all,
>
>Regarding my recent system freeze ups, here is a list of software and 
>hardware.
>
>Some other notes:
>
>At one point a week or so ago, I setup a ipfw firewall rule to allow 
>access in port 3396 for a client who required remote access to it. I am 
>still awaiting work to see if thier connection attempts coincided with the 
>freez ups. I have since removed the firewall rule.
>
>The server has ran flawleslly sine November. No hardware changes have been 
>made since it was installed and tested.
>
>It is running a custom kernel, because of the DRAC 4 card - it needs to 
>use a usb keyboard, as noted in dmesg below.
>
>What I am really looking for is simply a way to see what software / 
>hardware crashes the machine. Once identifies, should be easy to fix.
>
>It is a Dell PowerEdge 1850, Vintage November 2005.
>
>Basic hardware (dmesg below).
>
>CPU: Intel(R) Xeon(TM) CPU 3.00GHz (2992.71-MHz 686-class CPU)
>Intel(R) PRO/1000  (x2 emo, em1)
>da0: <SEAGATE ST373207LC D701> Fixed Direct Access SCSI-3 device
>da0: 320.000MB/s transfers (160.000MHz, offset 63, 16bit), Tagged Queueing 
>Enabled
>da0: 70007MB (143374650 512 byte sectors: 255H 63S/T 8924C)
>Dell DRAC 4 remote access card. (on mother board dedicated riser).
>real memory  = 536608768 (511 MB)
>avail memory = 515784704 (491 MB)
>
>Ther are no other external devices attached, no keyboard,. no mouse or 
>monitor.
>
>Basic Software:
>
>FreeBSD 6.0-RELEASE
>MySQL 4.1.13 (installed from ports)
>Apache 2.1.4
>PHP 4.4.0 (from ports, installed into apache as static mod).
>vm-pop3d
>Exim 4.52-0 (from ports)
>spamassassin (running as deamon)
>perl 5.8.7
>proftpd 1.3.0.rc2
>IPA, version 1.3.6 (FreeBSD/i386 6.0-RELEASE)
>
>********** Begin dmesg*************
>
>Copyright (c) 1992-2005 The FreeBSD Project.
>Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
>        The Regents of the University of California. All rights reserved.
>FreeBSD 6.0-RELEASE #1: Wed Jan 25 09:15:04 EST 2006
>    gpeel at s1.fpm3.com:/usr/src/sys/i386/compile/DS9
>ACPI APIC Table: <DELL   PE BKC  >
>Timecounter "i8254" frequency 1193182 Hz quality 0
>CPU: Intel(R) Xeon(TM) CPU 3.00GHz (2992.71-MHz 686-class CPU)
>  Origin = "GenuineIntel"  Id = 0xf43  Stepping = 3
> 
>Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SS
>E2,SS,HTT,TM,PBE>
>  Features2=0x641d<SSE3,RSVD2,MON,DS_CPL,CNTX-ID,CX16,<b14>>
>  AMD Features=0x20100000<NX,LM>
>  Hyperthreading: 2 logical CPUs
>real memory  = 536608768 (511 MB)
>avail memory = 515784704 (491 MB)
>ioapic0: Changing APIC ID to 2
>ioapic1: Changing APIC ID to 3
>ioapic1: WARNING: intbase 32 != expected base 24
>ioapic2: Changing APIC ID to 4
>ioapic2: WARNING: intbase 64 != expected base 56
>ioapic0 <Version 2.0> irqs 0-23 on motherboard
>ioapic1 <Version 2.0> irqs 32-55 on motherboard
>ioapic2 <Version 2.0> irqs 64-87 on motherboard
>npx0: [FAST]
>npx0: <math processor> on motherboard
>npx0: INT 16 interface
>acpi0: <DELL PE BKC> on motherboard
>acpi0: Power Button (fixed)
>pci_link0: <ACPI PCI Link LNKA> irq 11 on acpi0
>pci_link1: <ACPI PCI Link LNKB> irq 3 on acpi0
>pci_link2: <ACPI PCI Link LNKC> irq 7 on acpi0
>pci_link3: <ACPI PCI Link LNKD> irq 10 on acpi0
>pci_link4: <ACPI PCI Link LNKE> irq 11 on acpi0
>pci_link5: <ACPI PCI Link LNKF> irq 10 on acpi0
>pci_link6: <ACPI PCI Link LNKG> on acpi0
>pci_link7: <ACPI PCI Link LNKH> irq 5 on acpi0
>Timecounter "ACPI-fast" frequency 3579545 Hz quality 1000
>acpi_timer0: <24-bit timer at 3.579545MHz> port 0x808-0x80b on acpi0
>cpu0: <ACPI CPU> on acpi0
>pcib0: <ACPI Host-PCI bridge> port 0xcf8-0xcff on acpi0
>pci0: <ACPI PCI bus> on pcib0
>pcib1: <ACPI PCI-PCI bridge> at device 2.0 on pci0
>pci1: <ACPI PCI bus> on pcib1
>pcib2: <ACPI PCI-PCI bridge> at device 0.0 on pci1
>pci2: <ACPI PCI bus> on pcib2
>mpt0: <LSILogic 1030 Ultra4 Adapter> port 0xec00-0xecff mem 
>0xdfdf0000-0xdfdfffff,0xdfde0000-0xdfdeffff irq 34 at device 5.0 o
>n pci2
>mpt0: [GIANT-LOCKED]
>mpt0: MPI Version=1.2.12.0
>mpt0: Unhandled Event Notify Frame. Event 0xa.
>pcib3: <ACPI PCI-PCI bridge> at device 0.2 on pci1
>pci3: <ACPI PCI bus> on pcib3
>pcib4: <ACPI PCI-PCI bridge> at device 4.0 on pci0
>pci4: <ACPI PCI bus> on pcib4
>pcib5: <ACPI PCI-PCI bridge> at device 5.0 on pci0
>pci5: <ACPI PCI bus> on pcib5
>pcib6: <ACPI PCI-PCI bridge> at device 0.0 on pci5
>pci6: <ACPI PCI bus> on pcib6
>em0: <Intel(R) PRO/1000 Network Connection, Version - 2.1.7> port 
>0xdcc0-0xdcff mem 0xdfae0000-0xdfafffff irq 64 at device 7.0
>on pci6
>em0: Ethernet address: 00:14:22:1c:d5:7e
>em0:  Speed:N/A  Duplex:N/A
>pcib7: <ACPI PCI-PCI bridge> at device 0.2 on pci5
>pci7: <ACPI PCI bus> on pcib7
>em1: <Intel(R) PRO/1000 Network Connection, Version - 2.1.7> port 
>0xccc0-0xccff mem 0xdf8e0000-0xdf8fffff irq 65 at device 8.0
>on pci7
>em1: Ethernet address: 00:14:22:1c:d5:7f
>em1:  Speed:N/A  Duplex:N/A
>pcib8: <ACPI PCI-PCI bridge> at device 6.0 on pci0
>pci8: <ACPI PCI bus> on pcib8
>uhci0: <Intel 82801EB (ICH5) USB controller USB-A> port 0xace0-0xacff irq 
>16 at device 29.0 on pci0
>uhci0: [GIANT-LOCKED]
>usb0: <Intel 82801EB (ICH5) USB controller USB-A> on uhci0
>usb0: USB revision 1.0
>uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
>uhub0: 2 ports with 2 removable, self powered
>uhci1: <Intel 82801EB (ICH5) USB controller USB-B> port 0xacc0-0xacdf irq 
>19 at device 29.1 on pci0
>uhci1: [GIANT-LOCKED]
>usb1: <Intel 82801EB (ICH5) USB controller USB-B> on uhci1
>usb1: USB revision 1.0
>uhub1: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
>uhub1: 2 ports with 2 removable, self powered
>uhci2: <Intel 82801EB (ICH5) USB controller USB-C> port 0xaca0-0xacbf irq 
>18 at device 29.2 on pci0
>uhci2: [GIANT-LOCKED]
>usb2: <Intel 82801EB (ICH5) USB controller USB-C> on uhci2
>usb2: USB revision 1.0
>uhub2: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
>uhub2: 2 ports with 2 removable, self powered
>ehci0: <EHCI (generic) USB 2.0 controller> mem 0xdff00000-0xdff003ff irq 
>23 at device 29.7 on pci0
>ehci0: [GIANT-LOCKED]
>usb3: EHCI version 1.0
>usb3: companion controllers, 2 ports each: usb0 usb1 usb2
>usb3: <EHCI (generic) USB 2.0 controller> on ehci0
>usb3: USB revision 2.0
>uhub3: Intel EHCI root hub, class 9/0, rev 2.00/1.00, addr 1
>uhub3: 6 ports with 6 removable, self powered
>uhub4: vendor 0x413c product 0xa001, class 9/0, rev 2.00/0.00, addr 2
>uhub4: multiple transaction translators
>uhub4: 2 ports with 2 removable, self powered
>pcib9: <ACPI PCI-PCI bridge> at device 30.0 on pci0
>pci9: <ACPI PCI bus> on pcib9
>pci9: <unknown> at device 5.0 (no driver attached)
>pci9: <unknown> at device 5.1 (no driver attached)
>pci9: <unknown> at device 5.2 (no driver attached)
>atapci0: <SiI 0680 UDMA133 controller> port 
>0xbcf0-0xbcf7,0xbce4-0xbce7,0xbcd8-0xbcdf,0xbcd0-0xbcd3,0xbc70-0xbc7f mem 
>0xdf5fec
>00-0xdf5fecff irq 23 at device 6.0 on pci9
>ata2: <ATA channel 0> on atapci0
>ata3: <ATA channel 1> on atapci0
>pci9: <display, VGA> at device 13.0 (no driver attached)
>isab0: <PCI-ISA bridge> at device 31.0 on pci0
>isa0: <ISA bus> on isab0
>atapci1: <Intel ICH5 UDMA100 controller> port 
>0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0xfc00-0xfc0f at device 31.1 on pci0
>ata0: <ATA channel 0> on atapci1
>ata1: <ATA channel 1> on atapci1
>fdc0: <floppy drive controller> port 0x3f0-0x3f5,0x3f7 irq 6 drq 2 on acpi0
>fdc0: [FAST]
>sio0: <16550A-compatible COM port> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
>sio0: type 16550A
>pmtimer0 on isa0
>orm0: <ISA Option ROMs> at iomem 
>0xc0000-0xcafff,0xcb000-0xcbfff,0xcc000-0xcffff,0xd0000-0xd0fff,0xec000-0xeffff 
>on isa0
>atkbdc0: <Keyboard controller (i8042)> at port 0x60,0x64 on isa0
>ppc0: parallel port not found.
>sc0: <System console> at flags 0x100 on isa0
>sc0: VGA <16 virtual consoles, flags=0x300>
>sio1: configured irq 3 not in bitmap of probed irqs 0
>sio1: port may not be enabled
>vga0: <Generic ISA VGA> at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
>ukbd0: Dell DRAC4, rev 1.10/0.00, addr 2, iclass 3/1
>kbd0 at ukbd0
>Timecounter "TSC" frequency 2992708905 Hz quality 800
>Timecounters tick every 1.000 msec
>acd0: CDROM <TEAC CD-ROM CD-224E-N/3.AB> at ata0-master UDMA33
>device_attach: afd0 attach returned 6
>acd1: CDROM <VIRTUALCDROM DRIVE/> at ata2-slave PIO3
>Waiting 5 seconds for SCSI devices to settle
>ses0 at mpt0 bus 0 target 6 lun 0
>ses0: <PE/PV 1x2 SCSI BP 1.0> Fixed Processor SCSI-2 device
>ses0: 3.300MB/s transfers
>ses0: SAF-TE Compliant Device
>da0 at mpt0 bus 0 target 0 lun 0
>da0: <SEAGATE ST373207LC D701> Fixed Direct Access SCSI-3 device
>da0: 320.000MB/s transfers (160.000MHz, offset 63, 16bit), Tagged Queueing 
>Enabled
>da0: 70007MB (143374650 512 byte sectors: 255H 63S/T 8924C)
>Trying to mount root from ufs:/dev/da0s1a
>WARNING: / was not properly dismounted
>WARNING: /home was not properly dismounted
>WARNING: /usr was not properly dismounted
>WARNING: /var was not properly dismounted
>ipfw2 (+ipv6) initialized, divert loadable, rule-based forwarding 
>disabled, default to deny, logging disabled
>ukbd0: at uhub0 port 1 (addr 2) disconnected
>ukbd0: detached
>ukbd0: Dell DRAC4, rev 1.10/0.00, addr 2, iclass 3/1
>
>
>  ----- Original Message -----  From: Derek Ragona
>  To: Grant Peel ; freebsd-questions at freebsd.org
>  Sent: Friday, February 24, 2006 4:41 PM
>  Subject: Re: Desperate
>
>
>  It is likely a hardware issue, so please detail the hardware you are 
> using.  You may also want to remove any unneeded hardware in the server.
>
>          -Derek
>
>
>  At 03:00 PM 2/24/2006, Grant Peel wrote:
>
>    Hi all,
>
>    I am getting server 'freeze ups". 4 in the past 3 days, on a very new 
> server with no apparent hardware issues.
>
>    There is nothing showing in any log anywhere. The sytem just stops 
> responding.
>
>    Can anyone help me with understanding how to setup crash dumps and how 
> to get to them and root cause the issue after the fact?
>
>    -Grant
>
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