Remote access to a user's mail spool

[Chuck Swiger]

Matt Juszczak wrote:
> We're an ISP, and we are currently looking for a way for our tech 
> support guys to access customer's email without having shell access to 
> the server, or knowing the customer's password.
> 
> We'd like to install a custom webmail client on our private internal LAN 
> webserver that would only show the user's inbox and the ability to 
> delete the messages (couldn't read messages, etc.).

The notion of being able to delete messages yet not see them doesn't make much 
sense, frankly.  Are they going to just see the sender, or the subject, or do 
they just delete mail randomly?  What problem are you trying to solve?

-- 
-Chuck