Where to find good/cheap tech support

[Benson Wong]

I've actually seen the ATAPI_TIMEOUT problems before, but not with an
Adaptec SCSI card. I thought I wrote up about it here:
http://www.mostlygeek.com/node/22 but looks like I didn't bother
mentioning the ATAPI_TIMEOUT problems. Oops. I think I'll have to
update it.

First of all, does the system boot in Safe Mode? 
If it does (mine did), and the solution I found to the ATAPI_TIMEOUT
problem was to compile a kernel based on the PAE configuration
(without the PAE option). I'm not sure what exactly fixes it but give
that a try.

My system would hang on ATAPI_TIMEOUT, but booted in Safe Mode. The
new kernel has been running stable for weeks, no problems, rock solid.


Ben. 

On 4/25/05, Chuck Swiger <cswiger at mac.com> wrote:
> ChrisC wrote:
> [ ... ]
> > In my mind there is always the possibility of a problem being a pebkac but this
> > problem only occurs with FreeBSD. The SCSI controller works fine when I load
> > RedHat Fedora Core 3 or Windows 2000 Pro. Unfortunately I don't know much about
> > FreeBSD to do much trouble shooting myself so I might just have to go with
> > another OS on this specific server.
> 
> A system that works is more useful to you than one which doesn't-- maybe that
> would be best.
> 
> [ ... ]
> > *Ata1-master : FAILURE – ATAPI_IDENTIFY timed out
> > Waiting 15 seconds for SCSI devices to settle
> > -------Dump Card State Ends-------
> > (probe29:ahd1:0:15:0) SCB0xe – timed out
> > ahd0: Issued Channel A Bus Reset 4 SCBs aborted
> > -
> > Thanks again for taking time to reply.
> 
> There are people who are a lot more expert than I at interpreting Adaptec card
> dumps lurking on these lists, but honestly, there isn't much here to go on.
> 
> My first take would have been to double-check the cabling, and retest the
> hardware in another machine.  But if the hardware seems to work using another
> OS, well, the easy answers are out.  I might try disabling your ATA controller
> entirely, if you are not using it, to remove the first error message...
> 
> --
> -Chuck
> 
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