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From friedman at www1.emax.ca Wed Oct 21 13:35:10 2009 From: friedman at www1.emax.ca (Barry Friedman) Date: Wed Oct 21 13:35:17 2009 Subject: Need help recovering from 6404 Raid controller failure Message-ID: <20091021132217.GA49634@emax.ca> OS: FreeBSD 7.0-RELEASE-p2 Machine: HP Proliant DL380G4 SCSI Raid Controller: 6404 The situation is that one disk of a raid5 array failed. When the machine boots, the controller tries to initiate a rebuild onto the spare disk. The machine boots and within a short time the system resets. (This is the same problem that I had with this machine a while back, however, reseating cards does not help) I need to find out how to run the disk rebuild off line, i.e. what software is required and what is the procedure. HP only lists ACU for Linux and windows systems. What do you use with a FreeBSD machine? Also, if I can get access to another system is it possible to do an image copy of the good disks so that I can get a backup before proceeding with the rebuild? Any help appreciated. Regards, -- Barry Friedman Emax Computer Systems Inc., 480 Tweedsmuir Ave., Ottawa, Ont. Canada K1Z 5N9 bfriedman@emax.ca Phone: (613) 725-3198 Fax: 725-0298 From roy at net-vantage.com Wed Oct 21 13:53:53 2009 From: roy at net-vantage.com (RA Cohen) Date: Wed Oct 21 13:53:59 2009 Subject: Need help recovering from 6404 Raid controller failure Message-ID: <4ADF126E.40609@net-vantage.com> I would try and move the entire array to another functioning machine and let it rebuild there. I wish there were some offline utilities to help but I'm not aware of any. Good Luck! -- Roy A Cohen Network Advantage LLC www.net-vantage.com 413.223.9007 option 1 -------------------------------------------------- "Bringing Cost-Saving, State-of-the-Art Technology Solutions to Small and Mid-Size Organizations" From ulf at Alameda.net Wed Oct 21 23:38:43 2009 From: ulf at Alameda.net (Ulf Zimmermann) Date: Wed Oct 21 23:38:50 2009 Subject: Need help recovering from 6404 Raid controller failure In-Reply-To: <20091021132217.GA49634@emax.ca> References: <20091021132217.GA49634@emax.ca> Message-ID: <20091021233839.GA2939@evil.alameda.net> On Wed, Oct 21, 2009 at 09:22:17AM -0400, Barry Friedman wrote: > OS: FreeBSD 7.0-RELEASE-p2 > Machine: HP Proliant DL380G4 > SCSI Raid Controller: 6404 > > The situation is that one disk of a raid5 array failed. When the > machine boots, the controller tries to initiate a rebuild onto the spare > disk. The machine boots and within a short time the system resets. > (This is the same problem that I had with this machine a while back, > however, reseating cards does not help) You can just let it sit in the BIOS of the SmartArray controller it will rebuild there too. Or you can download the SmartStart CD and boot it. Run the Raid management tool from there to see progress. > > I need to find out how to run the disk rebuild off line, i.e. what > software is required and what is the procedure. HP only lists ACU > for Linux and windows systems. What do you use with a FreeBSD machine? > > Also, if I can get access to another system is it possible to do an > image copy of the good disks so that I can get a backup before proceeding > with the rebuild? The disks itself carry the information about the raid, so if you have another server with any SmartArray supporting raid5, you should be able to plug them in there and let it rebuild. It might warn about drive position movement and cache memory changes. > > Any help appreciated. > > Regards, > -- > Barry Friedman > Emax Computer Systems Inc., 480 Tweedsmuir Ave., Ottawa, Ont. Canada K1Z 5N9 > bfriedman@emax.ca Phone: (613) 725-3198 Fax: 725-0298 > _______________________________________________ > freebsd-proliant@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-proliant > To unsubscribe, send any mail to "freebsd-proliant-unsubscribe@freebsd.org" > -- Regards, Ulf. --------------------------------------------------------------------- Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-865-0204 You can find my resume at: http://www.Alameda.net/~ulf/resume.html From ulf at Alameda.net Thu Oct 22 00:02:58 2009 From: ulf at Alameda.net (Ulf Zimmermann) Date: Thu Oct 22 00:03:05 2009 Subject: Need help recovering from 6404 Raid controller failure In-Reply-To: <3a9afd990910211657p2504cd5cvb724a5ed21a83326@mail.gmail.com> References: <20091021132217.GA49634@emax.ca> <20091021233839.GA2939@evil.alameda.net> <3a9afd990910211657p2504cd5cvb724a5ed21a83326@mail.gmail.com> Message-ID: <20091022000254.GB2939@evil.alameda.net> On Wed, Oct 21, 2009 at 07:57:40PM -0400, Barry Friedman wrote: > On Wed, Oct 21, 2009 at 7:38 PM, Ulf Zimmermann wrote: > > > You can just let it sit in the BIOS of the SmartArray controller it will > > How do you do this? As the server goes through the bios, press F8 when it gets to the 6404 display. You should be able to select the Info option to see the progress. > > > rebuild there too. Or you can download the SmartStart CD and boot it. > > Run the Raid management tool from there to see progress. > > Thanks Ulf. The machine is stable again after reseating all the > cards for the third time. > Will the 6404 rebuild while the machine is running or is it necessary > to run SmartStart? It should automatic rebuild in any powered on state. > > dmesg shows: > ciss1: *** Physical drive failure: SCSI port 1 ID 4 > ciss1: *** State change, logical drive 1 > ciss1: logical drive 1 (da1) changed status recovering->OK, spare status > 0x15 Hmm, not 100% sure, I haven't run Proliants with FreeBSD in a while (unfortunatly). But my guess is it marked the standby failed? If you enter the BIOS via F8 at the 6404 prompt and display the logical drive, it should show the exact status there too. > > Any idea how to translate this? > > > Regards, > -- > Barry Friedman > Emax Computer Systems Inc., > 480 Tweedsmuir Ave., > Ottawa, Ont. Canada K1Z 5N9 > Phone: (613) 725-3198 Fax: 725-0298 > -- Regards, Ulf. --------------------------------------------------------------------- Ulf Zimmermann, 1525 Pacific Ave., Alameda, CA-94501, #: 510-865-0204 You can find my resume at: http://www.Alameda.net/~ulf/resume.html From bf.mbox at gmail.com Thu Oct 22 00:27:32 2009 From: bf.mbox at gmail.com (Barry Friedman) Date: Thu Oct 22 00:27:38 2009 Subject: Need help recovering from 6404 Raid controller failure In-Reply-To: <20091021233839.GA2939@evil.alameda.net> References: <20091021132217.GA49634@emax.ca> <20091021233839.GA2939@evil.alameda.net> Message-ID: <3a9afd990910211657p2504cd5cvb724a5ed21a83326@mail.gmail.com> On Wed, Oct 21, 2009 at 7:38 PM, Ulf Zimmermann wrote: > You can just let it sit in the BIOS of the SmartArray controller it will How do you do this? > rebuild there too. Or you can download the SmartStart CD and boot it. > Run the Raid management tool from there to see progress. Thanks Ulf. The machine is stable again after reseating all the cards for the third time. Will the 6404 rebuild while the machine is running or is it necessary to run SmartStart? dmesg shows: ciss1: *** Physical drive failure: SCSI port 1 ID 4 ciss1: *** State change, logical drive 1 ciss1: logical drive 1 (da1) changed status recovering->OK, spare status 0x15 Any idea how to translate this? Regards, -- Barry Friedman Emax Computer Systems Inc., 480 Tweedsmuir Ave., Ottawa, Ont. Canada K1Z 5N9 Phone: (613) 725-3198 Fax: 725-0298